About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Job DescriptionThe Panel Digital Growth and Optimisation Manager is responsible for developing and executing data-driven strategies to improve a company's online performance and accelerate growth across all centralised panel brands. This role oversees both the Digital Marketing and Content teams, ensuring unified digital strategies, seamless execution, and measurable outcomes that support panel goals. The Manager drives innovation, establishes digital frameworks and best practices, and ensures all digital initiatives meet brand, quality, and performance standards.
Essential Job functions:
Including, but not limited to the following:
- Lead, guide, and mentor the Digital Marketing and Content teams, ensuring high performance, alignment, and professional development.
- Oversee team structure, workflow management, and resource planning to support multi-panel digital priorities.
- Build digital capabilities across the function through training, guidance, and support in emerging tools, channels, and practices.
- Own the global digital growth and optimisation strategy across all centralised panel brands.
- Develop unified frameworks for digital planning, execution, testing, and reporting across web, social, paid media, SEO, and content.
- Ensure digital strategies align with Global Panel objectives, brand guidelines, and business targets.
- Establish governance standards for digital content, channel usage, user experience, and creative quality.
- Introduce and refine digital policies, workflows, and operational guidelines for cross-functional adoption.
- Drive continuous optimisation through A/B testing, CRO frameworks, SEO enhancements, and data-driven decision-making.
- Oversee analytics, dashboards, and KPIs with a focus on acquisition, engagement, retention, and ROI.
- Identify digital performance gaps, risks, and opportunities across markets and brands, proposing actionable improvements.
- Guide teams in the use of analytics platforms, tracking tools, and reporting methodologies to ensure accuracy and consistency.
- Monitor competitor and market trends, emerging technologies, and digital innovation opportunities.
- Ensure digital outputs support broader Panel goals, including member lifecycle optimisation and brand elevation.
- Partner with design, technology and engineering teams to improve digital platforms, user experience, automation, and data flows.
- Provide strategic oversight for key digital campaigns, brand initiatives, and multi-channel content programs.
- Review and approve major digital and content deliverables to ensure consistency, quality, and strategic alignment.
- Support large-scale initiatives such as new panel launches, rebrands, market expansions, or new digital channels.
- Ensure that digital and content teams work efficiently together, maintaining cohesive messaging and impactful delivery.
- Identify opportunities to advance digital maturity through new tools, automation, personalisation, and optimisation technologies.
- Lead adoption of best practices in UX, SEO, analytics, testing frameworks, and customer journey optimisation.
- Proactively recommend new digital channels, formats, and approaches to reach and engage target audiences.
- Ensure strict adherence to brand, editorial, regulatory, and data privacy standards across digital activities.
- Promote high-quality delivery, consistency, and accuracy across all digital and content outputs.
- Maintain regular and punctual attendance and comply with all company policies and procedures.
- Bachelor's degree in Marketing, Digital Marketing, Communications, Business, or a related field.
- 7+ years of progressive experience in digital marketing, digital strategy, or digital content roles.
- Prior experience managing managers and leading multi-disciplinary digital teams.
- Experience working in B2C, healthcare, multi-market, or multi-brand environments preferred.
- Strong knowledge of analytics tools (Google Analytics, Data Studio, etc.) and SEO platforms.
- Familiarity with CMS systems, automation platforms, and experimentation tools.
- Advanced proficiency in digital marketing best practices across paid, organic, content, SEO, and social.
- Fluent English speaker with exceptional written and verbal communication skills.
- Second-language proficiency preferred but not required.
Working hours: Must be willing to work in EU time zone
Please submit your CV in English
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What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe.
M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services.
M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
