Panel and Survey Operations Program Lead (FTC)

Posted 19 Days Ago
Be an Early Applicant
Cologne, North-Rhine-Westphalia
Senior level
Business Intelligence
The Role
As the Panel & Survey Operations Program Lead at YouGov, you will steer the integration strategy for panel management and survey operations, coordinating projects, managing timelines, and ensuring efficient operations. You will collaborate with stakeholders to align goals, identify risks, and innovate for operational excellence, ultimately enhancing the member experience across global panels.
Summary Generated by Built In

Here’s a summary of the role:  

Are you a strategic thinker with expertise in panel management and survey operations? Ready to take on a role where you’ll lead transformation and shape the future of a global business? This is your chance to drive integration, streamline operations, and make a meaningful impact.

As the Panel & Survey Operations Program Lead, you’ll spearhead YouGov’s integration strategy for panel management and survey operations. You’ll bring together teams across countries and regions, ensuring our panels are world-class, our processes seamless, and our members have the best experience.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

  • Develop and implement a strategic plan for integrating panel management and survey operations across our distinct organizational structures.
  • Lead the charge on program management, coordinating key projects, managing timelines, and ensuring successful delivery.
  • Collaborate with stakeholders across the business to align integration goals with wider objectives and communicate progress effectively.
  • Identify and mitigate risks, ensuring a smooth and efficient integration process.
  • Be the driving force behind innovation, bringing ideas to life to optimize panel performance and operational excellence.

These are the essentials you’ll need to get an interview:

  • Deep knowledge of panel management and survey operations, including areas like recruitment, engagement, fieldwork, sampling, and quality control.
  • Proven success in leading large-scale change or integration programs.
  • Exceptional problem-solving skills with a track record of identifying inefficiencies and delivering solutions.
  • Strong leadership and communication skills, with the ability to influence and drive collaboration across diverse teams and stakeholders.

It would be great if you had these to, but we’ll support you if you don’t:

  • Experience working in a global organization, coordinating across regions and cultural contexts.
  • Familiarity with TSA exit strategies or similar program management challenges.

Ready to take the lead and make your mark? Apply now to join us as we redefine the future of panel and survey operations!

Company Description and Culture 

 

YouGov is a global online research company, offering insight into what the world thinks.    

 

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.  

 

Why join YouGov? 

 

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. 

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.  

 

Life at YouGov 

 

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. 

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.  

 

Equal Opportunity Employer 

 

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. 

 

Data Privacy

 

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy

The Company
HQ: Toronto, Ontario
3,758 Employees
On-site Workplace
Year Founded: 2000

What We Do

YouGov is an international online research data and analytics technology group. Our mission is to offer unparalleled insight into what the world thinks.

With operations in the UK, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world's largest research networks.

At the core of our platform is an ever-growing source of connected consumer intelligence that has developed daily over our 20 years of operation. We call it living data. All of our products and services draw upon this detailed understanding of our 26+ million registered panel members in over 55 markets to deliver accurate, actionable consumer insights.

Our innovative solutions help the world’s most recognised brands, media owners and agencies to explore, plan, activate and track better marketing activities:

Explore
Actionable answers from your audience - from syndicated data and in-depth custom research to quick surveys and polls.

Plan
Unlock the most complete view of your audience, with over a million profiling points.

Activate
Supercharge campaigns with precision targeting and unmissable advertising.

Track
Continuously monitor what the world thinks about brands, campaigns and your competition, with daily updates.

As innovators and pioneers of online market research, we have a strong reputation as a trusted source of accurate data and insights. Testament to this, YouGov data is regularly referenced by the global press, and we are the most quoted market research source in the world (Meltwater 2022).

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