PAMA Technology Lead

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Lexington, MA
Hybrid
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Takeda exists to create better health for people, brighter future for the world.
The Role

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Job Description
About the role:
The PAMA Technology Lead is responsible for building large-scale systems and creating robust and scalable platforms used by Patient and Market Access. This includes developing the data transport, collection, and orchestration layers. The role shapes the vision for the next generation infrastructure, making it easy for developers to build data-driven products and features, thereby enhancing accessibility to business and user behavior insights.
How you will contribute:
* Lead the technical design and implementation of Salesforce Service Cloud and Health Cloud solutions for healthcare organizations, ensuring alignment with business objectives and industry best practices.* Design, build and maintain high-performance, fault-tolerant, secure, scalable, and efficient solutions in Salesforce Service Cloud, Health Cloud, and related Salesforce technologies.
* Partner with architects and business leaders to design and define technical requirements, integration points, and service solutions.* Develop custom solutions using Apex, Visualforce, and Lightning components, along with leveraging Salesforce best practices for development and security.
* Oversee system integrations with third-party applications and internal systems, ensuring seamless data flow and compliance with healthcare standards (e.g., HIPAA, HL7).
*Perform system audits, data analysis, and optimizations to improve Salesforce solutions and service performance.
* Think through long-term impacts of key design decisions and handle failure scenarios
* Form a holistic understanding of tools, key business concepts (data tables), and the data dependencies and team dependencies
* Help drive storage layer and API features roadmap and be responsible for the overall engineering (design, implementation, and testing)
* Build self-service platforms to empower users
* Lead development of high leverage projects and capabilities of the platform
Skills and qualifications:
* Strong knowledge and experience in Salesforce Health Cloud features and integration with healthcare systems (EHR, EMR, HL7, etc.).
* Expertise in Salesforce Service Cloud, including case management, knowledge base, omnichannel support, service consoles, and automation tools.
* Deep understanding of Salesforce architecture, including Salesforce multi-cloud solutions, data models, and security protocols.
* Hands-on experience with data migration, data management, and ETL processes.
* Salesforce certifications such as Salesforce Certified Technical Architect, Salesforce Certified Service Cloud Consultant, or Salesforce Certified Health Cloud Consultant are highly desirable
* Utilizes DevSecOps tools and methodologies to maintain security and operational standards.
* Designs and manages data models to support complex database environments.
* Applies Agile methodologies to enhance software development life cycles.
* Understands and implements data structures and algorithms for optimized performance.
* Integrates multiple systems to create cohesive and efficient IT environments.
* Navigates and advises on relational databases for complex data management tasks.
* Debugs software issues at advanced levels and contributes to debugging methodologies.
* Develop sophisticated software solutions and guides less experienced developers.
As an expert professional within the organization, you develop innovative solutions to complex problems aligned with organizational objectives. Your work involves addressing intricate issues, requiring in-depth analysis and judgment. You also engage with key contacts outside your expertise area and contribute to the development of new concepts and standards. Operating with considerable autonomy, you serve as a consultant to management and an external spokesperson on major matters, often working independently and leading function teams or projects. Additionally, you play a role in training and mentoring junior staff.
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MA - Hayden - 45-55
U.S. Base Salary Range:
133,000.00 - 209,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - MA - Hayden - 45-55
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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The Company
HQ: Cambridge, MA
50,000 Employees
Year Founded: 1781

What We Do

For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. 

We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts.  

Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives.  

Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.  

Why Work With Us

We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.

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