A Level II Engineer is an individual who can operate independently and will be entrusted with delivering success for Optiv + ClearShark’s customers to achieve predetermined goals aligned with a statement of work. To be successful in this role, a Level II Engineer will be expected to specialize in a capability aligned with Optiv + ClearShark’s service practices while also contemplating which future opportunities they would like to explore. They will be expected to execute all tasks provided in a statement of work in a timely fashion and to communicate any unexpected complexities that may arise to senior leadership. This individual may be the most senior engineer on a project and will be expected to assist Associate and Level I Engineers with tasking. Excellent communication skills are essential for this role, as these individuals will interact with clients regularly.
How you'll make an impact
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Have an advanced understanding of the chief technologies they will be responsible for.
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Have an initial understanding of major technologies that will surround the chief technology in their environment.
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Possess the ability to make sense of complex information to effectively solve problems, reaching out to mentors for guidance when necessary and providing mentoring to Associate and Level I Engineers who may require it.
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Spend 5% of their time focusing on developing corporate strategy, assisting with brand identity, and support operations.
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Spend 10% of their time focusing on training and fine-tuning skills.
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Spend 85% of their time on engagement delivery.
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Engagement Delivery.
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Execute all tasks outlined in the scope of work and follow standard operating procedures with minimal oversight.
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Work with clients to analyze and understand their needs and objectives.
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Collaborate with Senior Engineers on more complex engagements.
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Aid Associate and Level I Engineers on sophisticated tasking.
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Prepare to lead technical discussions with the client in the event a Senior Engineer is not present on an engagement.
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Provide technical support and troubleshooting assistance to clients during and after project implementation.
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Serve as a level of mentorship for Associate and Level I Engineers.
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Escalate complex issues to the appropriate teams or engineers as necessary.
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Document project progress, issues, and resolutions in a concise and timely manner.
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Consistently self-review work to identify and improve approaches for producing high-quality work.
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What we're looking for
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Currently holds a Top Secret clearance – TS/SCI with a full-scope poly required.
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Experience operating in classified environments.
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Expert knowledge and experience deploying and maintaining Palo Alto Network products (NGFW, Panorama, Global Protect, Prisma Access) – PCNSE certification preferred.
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Bachelor’s degree in a related area or at least 8 years of related work experience.
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Extensive IP network routing and switching experience – CCNP or equivalent preferred.
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Knowledge and experience managing and configuring Kubernetes, Linux, and Terraform.
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Strong understanding of governance and compliance, specifically with FAR, DFARs, CUI and CMMC.
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Broad understanding of FedRAMP and IL constructs.
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Strong understanding of leadership concepts and ideas.
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Strong interpersonal skills and ability to work collaboratively in a team.
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Experience leading an engineering team, preferably having handled tasking, resolving personnel issues, and providing actionable feedback.
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Ability to clearly communicate complex messages to a variety of audiences.
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Excellent problem-solving skills with a keen attention.
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#LI-NA1
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#CJ
What you can expect from Optiv
- A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv + ClearShark is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.
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What We Do
Optiv is a security solutions integrator – “one-stop” trusted partner with a singular focus on cybersecurity. Our end-to-end cybersecurity capabilities span risk management and transformation, cyber digital transformation, threat management, security operations, identity and data management, and integration and innovation, helping organizations realize stronger, simpler and more cost-efficient cybersecurity programs that support business requirements and outcomes. At Optiv, we are modernizing cybersecurity to enable clients to innovate their consumption models, integrate infrastructure and technology to maximize value, achieve measurable outcomes, and realize complete solutions and business alignment.
