We are a marketing agency built specifically for the world's most ambitious live productions. We bring genuine creative soul and genuine performance rigour to every campaign, and we refuse to separate them. When the person building your brand is the same person buying your media, something different happens to the work.
ARTHOUSE is part of TodayTix Group, with offices in London and New York. Our clients include some of the most iconic productions on the West End and Broadway — and we are growing fast.
About the Role:This is a role for someone ready to grow into ownership — taking on more responsibility for their accounts, their client relationships, and their strategic thinking over time. The productions we market matter to the people who see them, and our team is personally connected to the work we do.
Please note: this is a full time role and qualified candidates must be based in the greater London area. We work on a hybrid model: generally, the ARTHOUSE London team works 4 days per week onsite and 1 day at home.
What Success Looks Like:
Campaigns are accurately tracked, launched to best practice, and consistently delivering against client objectives.
Clients feel supported and confident, with a reliable and knowledgeable point of contact on paid social.
Performance opportunities are identified and flagged proactively, with a willingness to act on them.
Media strategy and campaign creative are well-aligned, through close collaboration with account and creative teams.
You are growing your platform knowledge and channel expertise, and contributing positively to the team around you.
What You'll Do:
Manage the setup and optimisation of paid social campaigns across Meta, TikTok, and other relevant platforms
Support campaign structure, audience strategy, creative rotation and budget allocation across multiple accounts
Ensure campaigns are accurately tracked, launched to best practice, and delivering against client objectives
Identify performance opportunities and flag them proactively, acting on them with curiosity and initiative
Monitor and interpret key metrics including ROAS, CPA, CTR, CPM and conversion rate
Make optimisation decisions and communicate their rationale clearly to your team and clients
Build an understanding of what good looks like for each client and work to consistently meet that bar
Contribute to post-campaign analysis and quarterly reviews
Support client relationships, acting as a reliable and knowledgeable point of contact on paid social
Collaborate with account and creative teams to ensure media strategy and campaign creative are aligned
Communicate performance clearly — in writing and in person — to both internal teams and clients
Stay current on platform developments, new formats, and emerging best practice
Contribute to a high standard of paid social work across the agency
Campaign management and delivery
Performance and optimisation
Client and team collaboration
Contribution to ARTHOUSE
We're Looking for Someone With:
2 to 4 years of hands-on paid social experience, ideally within an agency environment
Strong working knowledge of Meta Ads Manager and at least one other major platform
The ability to manage multiple accounts independently and to a high standard
A comfort owning client relationships and presenting performance to non-technical audiences
A data-literate mindset — able to interpret results, draw clear conclusions, and make recommendations
A genuine interest in live entertainment, culture, or the arts is a plus but not a requirement
A clear, direct communication style and a collaborative approach to getting things done
Skills Required
- 2 to 4 years of hands-on paid social experience
- Strong working knowledge of Meta Ads Manager and at least one other platform
- Ability to manage multiple accounts independently
- Comfort owning client relationships and presenting performance
- Data-literate mindset to interpret results and make recommendations
What We Do
Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through our powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, Secret Cinema, and Show-Score, TTG has an intimate understanding of millions of customers. This allows TTG to optimize partner relationships by providing unparalleled access to engaged audiences, generate meaningful revenue, and transform the way tickets are sold. As leaders in the digital transformation of culture, TodayTix Group offers something for everyone — from theatre professionals to tech experts and creative visionaries. Our community stretches far and wide, with over 350 teammates working on multiple brands across the globe, and two dedicated offices in New York and London. We may not all be in the same time zone, but we move as one team propelled by one mission: to find a seat for everyone. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table.
Why Work With Us
We are global pioneers in cultural e-commerce and technology who are in constant pursuit of the best experiences for every audience. We advocate for change and innovation in our industry, with our tech, and for our partners. We make a point to work with people who genuinely share our vision to make theatre and culture easier to access.
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