Paid Media Manager - Social AU

The Paid Media Manager will be spending our clients digital budgets wisely within the paid social environment. The successful candidate will be allocated to a specific market and manage a portfolio of clients / one large client & campaigns.

So what is a Paid Media Manager?

Paid Media Managers are responsible for maximising our advertisers digital budgets according to their required goals. The role of a Paid Media Manager includes campaign implementation, optimisation, analysis and reporting. This person also acts as a technical contact between account managers, clients and fellow media managers. They must therefore be able to communicate effectively and manage internal and external client expectations. This position is one of the few around South Africa and will be a major step in your career.

• Works closely with Consultants on strategic digital strategies
• Closely interacts with Account Management teams

Knowledge and experience

IMPERATIVE

• Must have a passion for digital marketing and wanting to build a career within the digital space
• Minimum 3 to 5 years experience in running campaigns across social platforms
• Experience in managing digital campaigns with performance driven goals
• Experience with managing digital campaigns for video & mobile
• Must know how to work with budgets and how to allocate them effectively 
• Ability to troubleshoot tech issues within social platforms and present solutions
• Must have the ability to understand and interpret the strategy and execute this within the applicable platforms
• Ability to analyze campaigns & implement strategy based on findings
• Ability to conduct post-campaign analysis and to present that to Commercial teams / client
• Outstanding ability to think creatively, strategically, and identify and resolve problems
• Ability to work closely with senior team members & consultants to take direction with campaigns
• Very diligent – staying on top of the details
• Ability to succeed in a fast paced, entrepreneurial environment
• Strong organizational and time management skills
• Excellent written and verbal communication skills

ADVANTAGE

• Experience working in a Media Agency within PPC/Google Ads/Search
• Experience within Google Campaign Manager (CM) and DV360
• Experience within the affiliate / Lead Generation sector
• Experience within Google Tag Manager 360 or any other tag management tool
• Experience in management of digital accounts with ROI focus (ecommerce space). 
• Experience with Google Analytics and how to implement & interpret data
• Ability to build reporting templates which is suited for client

DESIRED CHARACTERISTICS

• Good technical communicator - be able to turn complexity into simplicity
• Passion for online advertising technology
• Autonomous, proactive and resourceful
• Self-motivated and driven individual
• Cool under pressure
• Being able to take direction & working closely with team members & consultants
• Being able to share knowledge with team

Tasks

• Employ Strategic Campaign set up with sufficient research and following direction given by Consultant
• Analyse campaign performance and make recommendations for optimization
• Regular review of performance of campaigns across revenue, performance and pacing
• Ensure campaign delivery against revenue goals and Key Performance Indicators as established with the client and Consultants
• Daily monitoring of campaigns to ensure performance goals and revenue objectives are met
• Ensure all correct revenues and media costs are reported on a monthly basis
• Ensure all administration is accurate and up to date
• Being able to motivate oneself & to continue self development

Collaboration with Client Manager (Commercial team)

• Close daily collaboration with consultants & client manager to understand client’s goals and needs, communicating campaign metrics and performance as needed
• Campaign performance analysis and presentation to client manager and / or consultant for all campaigns
• First level of troubleshooting and triage on technical and performance related issues

Key competencies and work ethic

• Exceptional communication skills both written and verbal
• Display professional and example behaviour at all times
• Specialised knowledge - have worked in a serious, thoughtful and sustained way to master the specialized knowledge needed to succeed in their fields; and that they keep this knowledge up-to-date, so that they can continue to deliver the best work possible.
• Competency - Professionals get the job done. They're reliable, and they keep their promises. If circumstances arise that prevent them from delivering on their promises, they manage expectations up front, and they do their best to make the situation right. Professionals don't make excuses, but focus on finding solutions.
• Gets the job done with a can do attitude
• Displays honesty and integrity at all times
• Be accountable for their actions even when making mistakes
• Show respect for the people around them, no matter what their role or situation.
• They exhibit a high degree of emotional intelligence (EI) by considering the emotions and needs of others, and they don't let a bad day impact how they interact with colleagues or clients.
• Project a positive attitude at all times towards clients team members and motivate team members when they are less positive.
• Display strong interpersonal skills. Ability to build strong relationships with clients and colleagues; display a strong team spirit.
• Maintain the highest standards of delivery, productivity and effectiveness at all times
• Organized and detail oriented
• Display focus and dedication at all times
• Be approachable and open to constructive criticism
• Exceptional time management skills and ability to prioritize high volume of projects simultaneously in a fast paced unpredictable environment.
• Ability to remain calm and thrive under pressure
• Strong problem solving skills
• Display a high level of independence.
• This includes but is not limited to taking decisions independently while staying within the company guidelines; Proactive attitude; staying self-motivated; being self-reliant; continuous self-development without expecting to be taken by the hand.
• Display a hunger for knowledge and a willingness to learn for any situation
• Respect, appreciate and contribution towards decision making

Incubeta Company Values:

• Earn Trust: Focused on maintaining and increasing customer focus, works with the customer in mind earning trust along each step with clients and colleagues
• Help Others Succeed: Makes an active contribution to a joint result (organizational target) or to resolving problems or conflicts. Think in terms of possibilities. Is able to solve issues and problems in a timely and effective manner, working as a team.
• Dare to Lead: Is willing to improve individual performance and stimulate others to act accordingly. Setting the standard and example. Being solution driven.
• Exceed Expectations: Carries out tasks without help from others; takes command of problem situations and aims to achieve more than the basic requirements. Goes above and beyond the basic expectations of the role and the business.

Equal Opportunity Employer: Incubeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application Process:

If you feel you meet the criteria please kindly submit your resume, cover letter, and portfolio of relevant work. Applications will be reviewed on a rolling basis until the position is filled.Please take note that if you do not receive a response within 2 weeks of applying, you should consider your application as unsuccessful.