APPARATUS is a New York-based designer and manufacturer of a distinctive catalog of high-end, high-touch lighting, furniture and objects. We produce both in-house and with the support of high-quality external partners; our catalog is sold globally.
This role is responsible for hand-packaging fixtures in our Brooklyn production facility with a high level of skill and within production timelines.
This role oversees day-to-day packing operations, ensuring exceptional production quality, team performance, and seamless workflow execution. The Packing Manager drives continuous improvement across people, process, and product while upholding APPARATUS standards of craft and excellence.
RESPONSIBILITIES
Production Operations and Quality
- Oversee packing team operations to meet production and launch commitments; schedule and manage work orders with real-time system updates.
- Own department production and quality performance; analyze, act on, and report key metrics.
- Communicate risk, priorities, and solutions in time to mitigate impact.
- Maintain expert-level aesthetic and functional understanding of all active collections, components, and quality parameters.
- Perform quality control inspections; drive root cause analysis from discovery through corrective action.
Team Leadership and Development
- Train, coach, and develop team members to current and future work standards; ensure goals are met.
- Lead by example; promote safety, skill-building, continuous improvement, and excellence in productivity and quality.
- Ensure compliance with company and regulatory safety requirements; lead training.
Cross-Functional Partnership
- Maintain clear communication with stakeholders; foster effective cross-functional collaboration.
- Partner with Product on development initiatives; provide technical guidance to Sales and Client Services.
- Support physical inventory audits, ensuring process discipline and accuracy.
Operations and Standards
- Manage, document, and implement operational standards, work instructions, engineering changes, and best practices aligned to business strategy.
- Ensure department is fully equipped; manage equipment maintenance and plan for future needs.
- Maintain a clean, organized, and safe workspace in compliance with regulatory and company policies when working with equipment, power tools, and hazardous materials.
- Perform key department opening and closing duties; support company initiatives as needed.
QUALIFICATIONS
- 5 years in a comparable manufacturing role; 2+ years in management or supervision.
- Care / handling and quality inspection knowledge, package design fundamentals, and material familiarity with metal, glass, porcelain, and leather. Experience in high-quality lighting or furniture strongly preferred.
- Record of attracting, developing, and retaining talented people.
- Preferred qualifications: Bachelor’s degree.
- Software: project workflow, 3D modeling and/or ERP.
SKILLS
- Deep understanding of production operations, dependencies, and process design; able to translate business strategy into operational solutions.
- Expert-level packaging and QC methodology, care and handling standards and safety protocols.
- Highly skilled manual dexterity; proficient with hand tools, and equipment.
- Ability to perceive color and texture; highly developed aesthetic sensibility.
- Qualified to read and interpret manufacturing drawings and specifications.
- Strong organizational, time-management, and communication skills; able to motivate, coach, and give effective feedback.
- Analytical problem-solver; proficient with production systems and recordkeeping.
- Adaptable and solutions-oriented; trustworthy with confidential information.
- Physical: routinely lifts up to 50 lbs, works standing, reaches overhead, climbs ladders; compliant with electrical, PPE and hazardous material safety policies.
WORK SCHEDULE
- Full-time, on-site: Monday–Friday between 8:00 AM–5:00 PM.
- Extended hours and weekend availability as needed.
PERFORMANCE REVIEW AND CHECK-INS SCHEDULE
- Regular check-ins.
- Annual performance review.
Salary from $80,000
This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. Position is based in our Red Hook, Brooklyn factory. Must be legally authorized to work in the U.S. without sponsorship.
Skills Required
- 5 years in a comparable manufacturing role; 2+ years in management or supervision.
- Care/handling and quality inspection knowledge; package design fundamentals; familiarity with metal, glass, porcelain, and leather.
- Experience in high-quality lighting or furniture manufacturing.
- Record of attracting, developing, and retaining talented people.
- Bachelor's degree.
- Experience with project workflow software, 3D modeling software, and/or ERP systems.
- Expert-level packaging and QC methodology, care and handling standards, and safety protocols.
- Highly skilled manual dexterity; proficient with hand tools and equipment; able to lift up to 50 lbs and perform physical tasks.
- Qualified to read and interpret manufacturing drawings and specifications.
What We Do
APPARATUS is a New York based interdisciplinary design studio that explores the relationship of lighting, furniture and objects in their environments. Predicated on the modernist principle of gesamtkunstwerk, or total work of art, fully articulated collections reveal individual pieces as artifacts of a holistic world - each referencing the historical and cultural mood summoned by a singular vision. Founded in 2012, APPARATUS is led by Artistic Director, Gabriel Hendifar and operates galleries in New York and Los Angeles that communicate the studio’s singular design ethos. “I approach the work of the studio with the belief that objects are accessories to the human experience and enrich the way we live. My aim is to create work that leaves an emotional imprint, drawing on the language of seduction and sensuality to leave you with the desire to touch.” - Gabriel Hendifar APPARATUS creates each piece with a devotion to the rigor of small studio craftsmanship, centering the importance of the human hand in lending soul to an object. Sensual materials such as marble, suede, horsehair, lacquer and porcelain are combined with hand-patinated brass in the studio’s dedicated New York factory to create it’s distinctive catalog. Underpinning every piece, whether it be a light fixture or a chair, is a deft balance between mechanization and the hand-made, striving equally for the contradictions of perfection and the beautiful irregularity of humanity.
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