At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.
As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.
✨For eligible employees, benefits include:✅ Competitive compensation & benefits ✅ Medical, dental, vision✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan
Why VCC?• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.
• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.
• A robust training & development culture to help you grow and advance your career.
• A workplace built on respect, collaboration and passion for care.
ResponsibilitiesJob Summary
Under the supervision of the Enrollment Manager, develops community relationships with stakeholders with the goal of generating referrals to support enrollment goals.
Essential Job Functions
- Develop and maintain relationships with healthcare providers, community organizations, and referral sources
- Identify growth opportunities, target audiences, and high-value partnerships within the assigned territory.
- Conduct regular outreach visits, presentations, and participation in community events to increase awareness of PACE services and obtain referrals.
- Maintain a diversified referral network and consistent community presence.
- Utilize time and resources strategically to maximize outreach effectiveness and enrollment opportunities.
- Maintain accurate and up-to-date documentation of outreach activities, referral partners, and leads in CRM.
- Track partner engagement, follow-up activities, referrals, and outcomes.
- Use CRM data and reporting to evaluate performance and adjust outreach strategies.
- Ensure assigned accounts and referral partner records are complete, accurate, and regularly updated.
- Respond promptly to referrals and leads.
- Support the enrollment process by educating prospective participants and facilitating a smooth transition through enrollment process.
- Track individual pipelines to create new strategic goals.
- Through marketing efforts, generate referrals and a health pipeline to support center and enrollment needs.
- Build trust with seniors, caregivers, and referral partners through professional and compassionate and trustworthy communication.
- Deliver accurate and complete PACE presentations.
- Work closely with Enrollment Specialists, Intake Specialists, center staff and leadership to achieve enrollment goals.
- A bachelor's degree (preferred) in business, marketing, or a health or human services field, or a high school diploma and community outreach training (preferably health care specific).
- Minimum Two years of experience in a marketing, sales and/or admissions role for a health care provider or health plan, or in an information and referral resource role. Shall have either training or related experience in the job assigned.
- Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes; minimum two years’ driving experience; no more than 2 violations or a single ticket/accident value at more than 1 point on driving record
- Current CPR/BLS Certification
- Strong verbal and written skills necessary for communication with participants, clinicians and other staff
- Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds
- Ability and willingness to meet the organization’s attendance and dress code policies
- Ability to handle confidential materials and information in a professional manner
- Excellent customer service skills and commitment to providing the highest level of customer satisfaction
- Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities; proficient in Microsoft Office products, specifically Word and Excel
Pay
- $83,000 - $93,000 Depending on Experience
Skills Required
- Bachelor’s degree in business, marketing, health, or human services
- High school diploma and community outreach training if no bachelor’s degree
- At least two years of experience in marketing, sales, admissions, healthcare provider or health plan outreach, or information and referral services
- Valid California driver’s license and vehicle insurance
- Reliable transportation for meetings and information-gathering activities
- At least two years of driving experience
- No more than two driving violations or a single ticket or accident worth more than one point
- Current CPR/BLS certification
- Strong verbal and written communication skills
- Proficiency with Microsoft Office, specifically Word and Excel
- Ability to handle confidential information professionally
- Excellent customer service skills
What We Do
Vista Community Clinic (VCC) is a private, nonprofit healthcare provider serving communities in San Diego, Riverside, and Orange counties. Since 1972, it has focused on accessible, affordable care for people facing economic, social, or cultural barriers. Its services include primary and family medicine, pediatrics, prenatal and women’s health, dental care, optometry, behavioral health, chiropractic care, podiatry, health education, and insurance enrollment assistance.
