P-Staff Solutions Engineer (Dubai)

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Dubai, ARE
In-Office or Remote
Senior level
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The AI Connectivity Company
The Role
Leads technical sales for Kong’s API Management and Connectivity solutions across UAE enterprise and strategic accounts. Partners with sales teams, conducts discovery, demos, proof-of-concepts, onboarding, and customer training. Builds executive relationships, creates technical documentation, coordinates customer needs with internal teams, and supports lead generation through content, webinars, and events.
Summary Generated by Built In

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

 

What You'll Do:

  • Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.

  • Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.

  • Support PoCs throughout the entire evaluation process.

  • Onboard and train new customers and establish revenue potential with existing customers.

  • Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.

  • Create technical documentation for DevOps, implementations, and services engagements.

  • Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.

  • And any additional tasks required by manager.

 

What You'll Bring:

  • 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.

  • Experience working with Open-source technology.

  • Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.

  • Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.

  • Enthusiasm for working in a high profile, fast-paced startup culture.

 

Bonus Points:

  • Previous experience with API Gateway or Service Mesh is preferred.

  • Experience with Docker or Kubernetes.

  • Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.

  • Fluency working on Linux OSes.

  • Familiarity with DevOps and CD/CI pipeline.

  • Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

#LI-TR1

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.

Skills Required

  • 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, open-source, or enterprise software company
  • Experience working with open-source technology
  • Foundational knowledge of API management and integration
  • Foundational knowledge of cloud computing trends
  • Understanding of open-source business models
  • Ability to present and lead discussions with C-level or director-level executives, Product Managers, and Engineers
  • Experience with API Gateway or Service Mesh
  • Experience with Docker or Kubernetes
  • Strong knowledge of NGINX, HTTP, AWS, Postgres, and/or Cassandra
  • Fluency working on Linux operating systems
  • Familiarity with DevOps and CI/CD pipelines
  • Knowledge of DCOS/Mesos and Docker Swarm

Kong Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kong and has not been reviewed or approved by Kong.

  • Leave & Time Off Breadth — Flexible PTO, company-wide Unplug Days, and a four‑week paid sabbatical after five years are prominently offered to support rest and work–life balance. These programs are presented as meaningful perks beyond base pay and are highlighted across official materials and third‑party summaries.
  • Healthcare Strength — U.S. medical, dental, and vision coverage is described as strong, with plan quality drawing positive sentiment. Solid healthcare appears to contribute meaningfully to overall satisfaction with the total package.
  • Equity Value & Accessibility — Stock options are offered to most employees, creating ownership upside alongside cash compensation. Equity is positioned as a visible component that helps keep offers competitive for certain technical and go‑to‑market roles.

Kong Insights

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The Company
HQ: San Francisco, California
800 Employees
Year Founded: 2017

What We Do

Kong Inc., a leading developer of API and AI connectivity technologies, is building the connectivity layer for AI. Trusted by the Fortune 500 and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. No AI without APIs.

Why Work With Us

It starts with how we show up for each other. We’ve created a workplace that’s intentionally flexible, deeply inclusive, and built for meaningful collaboration — whether virtual or in person. We trust our teams to own their work, and we give them the support, tools, and freedom to grow.

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