P&O Services Learning&Talent Expert

Posted 2 Days Ago
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Sandoz, CA, USA
In-Office
Mid level
Biotech • Pharmaceutical
The Role
Manage end-to-end learning programs and LMS administration: plan, coordinate, deliver, and evaluate training; handle learner operations, compliance, reporting, user administration, and continuous improvement. Partner with stakeholders and SMEs, support P&O process development, perform data analysis, track service requests, and contribute to P&O Services projects and cost/control activities.
Summary Generated by Built In

Job Description Summary

-Learning Expert with expertise in end-to-end Learning Program Management and LMS administration, responsible for planning, coordinating, delivering, and evaluating learning initiatives that support business objectives. Partners with stakeholders to manage learning operations, compliance, reporting, learner experience, and continuous improvement while leveraging technology and analytics to drive organizational capability development.
-To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

Job Description

Position Purpose:

    Learning Expert with expertise in end-to-end Learning Program Management and LMS administration, responsible for planning, coordinating, delivering, and evaluating learning initiatives that support business objectives. Partners with stakeholders to manage learning operations, compliance, reporting, learner experience, and continuous improvement while leveraging technology and analytics to drive organizational capability development.
    -To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

    Your key responsibilities:

    Your responsibilities include, but not limited to:

    • Act as the primary owner of learning program operations, managing training calendars, learner enrollment, communications, instructor coordination, resource planning, budget tracking, and overall program governance.
    • Lead the end-to-end lifecycle of learning programs, including planning, design, stakeholder alignment, scheduling, deployment, delivery, evaluation, and continuous improvement to ensure programs meet business and capability development objectives.
    • Collaborate with content providers, facilitators, and subject matter experts to develop, curate, deploy, and maintain high-quality learning content aligned with business and learner needs.
    • Support the team in the operational conversion of P&O strategic objectives.
    • Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.
    • Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).
    • Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
    • Support evaluation of the services / processes / continuous improvement in scope.
    • Contribute to P&O Services projects at country or BU level.
    • What you’ll bring to the roles:
    • Essential Requirements:  
    • Minimum 3+years of experience with preferred qualification of MBA.

    Skills Desired

    Curiosity, Data Privacy, Employee Experience, Employee Onboarding, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (Iam), Payroll, Sdm

    Skills Required

    • 3+ years of experience
    • Experience in end-to-end Learning Program Management
    • LMS administration experience
    • User administration / access management experience
    • MBA
    • Data privacy knowledge
    • Employee onboarding and employee experience knowledge
    • HRIS / Human Resource Management System experience
    • HR Operations / HR Service Delivery experience
    • Identity and Access Management (IAM) knowledge
    • Payroll knowledge
    • Service delivery management (SDM) or similar service management experience
    • Data analysis and reporting / analytics skills

    Sandoz Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sandoz and has not been reviewed or approved by Sandoz.

    • Healthcare Strength Health, dental, vision, and prescription coverage are consistently described as core components across U.S. roles and materials. Feedback suggests the medical offering is broad and a standard pillar of the package.
    • Retirement Support A 401(k) plan with a company match described as generous is commonly included for U.S. roles. This savings support is positioned alongside other primary benefits as part of total rewards.
    • Equity Value & Accessibility Equity eligibility is noted for many positions and a global all‑employee share program is being introduced from 2026. These elements add upside beyond base salary and annual bonus.

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    The Company
    HQ: Basel
    17,135 Employees

    What We Do

    Sandoz is the global leader in generic and biosimilar medicines. ​ ​Our Purpose is to pioneer access to medicines for patients globally. We are on a mission to drive innovation in the healthcare industry by freeing up resources sustainably and responsibly while continuing to address global health challenges such as antimicrobial resistance.​ We are present in more than 100 countries and our medicines serve some 500 million people every year. We have two main global businesses: Generics - divided between standard generics and complex generics - and Biosimilars.

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