P&C Operations Coordinator

Who we are?

InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact.

The Role

As our People & Culture Operations Coordinator, you'll play a key role in keeping our People & Culture function running smoothly. You'll manage the day-to-day administration of our HR systems, support the employee lifecycle, coordinate payroll administration and deliver accurate people data that supports better business decisions.

Working closely with the Executive Head of People & Culture, Finance and the broader P&C team, you'll be the go-to person for our HR systems and processes. You'll help identify smarter ways of working, support the implementation of new initiatives and ensure our people have a seamless experience from onboarding through to offboarding.

This is an excellent opportunity for someone who enjoys technology, is naturally curious, loves learning new systems and wants to build a career in People & Culture Operations.

About You

You're organised, proactive and enjoy working with both people and technology. You pick up new systems quickly, have a keen eye for detail and enjoy using data to solve problems, improve processes and support informed people decisions.

You'll bring:

• Experience in a People & Culture, HR Operations or administration role.
• Confidence using HR systems and Microsoft Office, with the ability to quickly learn new technology.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent attention to detail and a commitment to maintaining accurate employee data.
• A collaborative approach with the confidence to build strong relationships across the business.
• Knowledge of Australian employment legislation and HR best practice, or a willingness to learn.
• A proactive mindset with a passion for continuous improvement and delivering great employee experiences.

Key Responsibilities

• Own and administer our HRIS (Rippling) across all InfoTrack entities, ensuring data accuracy, integrity and continuous improvement.
• Coordinate monthly payroll with Finance, managing employee lifecycle changes including new starters, promotions, salary changes and terminations.
• Act as the first point of contact for HRIS and payroll enquiries, providing timely support to employees and leaders.
• Produce People & Culture reports and dashboards, providing insights into headcount, turnover, recruitment and workforce trends.
• Prepare WGEA reporting, remuneration surveys and support salary review and bonus processes.
• Support compliance with employment legislation and maintain accurate employee records and documentation.
• Contribute to People & Culture projects, process improvements and system enhancements that improve efficiency and employee experience.

Skills, Knowledge & Experience

• Bachelor's degree in Human Resources, Psychology or a related discipline.
• Experience in a HR Operations, HRIS, People & Culture Coordinator or similar role.
• Experience with Rippling or a similar HRIS/payroll platform is highly regarded.
• Intermediate Excel skills, including XLOOKUP and Pivot Tables; Power BI experience is advantageous.
• Strong analytical and problem-solving skills, with the ability to interpret people data and identify trends.
• Understanding of Australian payroll requirements and employment legislation.
• Ability to manage competing priorities, meet deadlines and work effectively in a fast-paced environment.

The Rewards and Culture

What We Offer:

Personal Development We have a rich history of providing people with growth opportunities throughout their InfoTrack journey. We provide our people with professional development plans, technical training, leadership programs, and clear career progression opportunities.

Reward & Recognition We have a culture of recognising the contributions of our people and rewarding them for their impact. We have various formal recognition programs as well as access to our employee share scheme. We put an emphasis on staff happiness, so we have a well-stocked snack cupboard, weekly catered lunches, free breakfast every morning and locally based social committees that drive events for each office including a Table Tennis competition.

Health & Wellbeing We care about our people’s well-being and that is why we offer a range of benefits including fully covered gym memberships, monthly in-house massages, progressive leave policies and access to an Employee Assistance Program.

Join a company that puts people first, where your contributions are valued, and your potential is supported every step of the way. Apply now or message us directly to find out more!

At InfoTrack we are a diverse workforce and we’re proud to be an equal opportunity employer. We believe our differences make us stronger. We therefore encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex, and genders.