P&C Account Analyst, Charlotte, NC (Program start June 2026)

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Job Summary:

As an Account Analyst (title subject to change), you will participate in a structured training program designed to build foundational knowledge of Property & Casualty insurance, including business verticals, coverages, and client types. You will collaborate closely with our Account Managers and Account Executives in delivering exceptional client service, managing daily workflows, and completing operational tasks. This role is ideal for emerging talent and offers an excellent entry point into the industry with a clearly defined career path. After successfully completing the one-year training program and licensing in six months, you will be prepped to transition onto an Account Management team to continue your professional growth within NFP.

New hires are expected to start with the formal program on June 15, 2026. 

This is a full-time position with the flexibility of a hybrid schedule from our Charlotte, NC office. An in-office presence is essential for collaboration, learning the business, and our exceptional model of client servicing. 

Essential Duties & Responsibilities:

Client & Carrier Support

• Support Account Managers and Account Executives with day-to-day servicing of client accounts.
• Assist with client and carrier requests by gathering information, preparing documentation, and following up as needed.
• Help cultivate and maintain positive client relationships.

Document Preparation & Processing

• Prepare ID cards, certificates of insurance, ACORD applications, binders, and cancellations.
• Assist in preparing client presentations, proposals, and other documents.
• Maintain lists of open items and ensure timely completion of outstanding tasks.

Policy Review & Compliance

• Analyze policies and endorsements to ensure accuracy and compliance.
• Follow up with carriers for outstanding endorsements, corrections, and policy updates.

Administrative & Operational Support

• Participate in special projects to deepen industry knowledge.
• Support internal team processes and maintain accurate documentation.

Knowledge, Skills & Abilities

Required

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word and Excel.
• Strong attention to detail and ability to stay organized.
• Ability to learn quickly and adapt to new processes.
• Team-oriented mindset with a willingness to be coached and mentored.
• Self-confident and eager to develop client-facing experience and relationships.
• Possess analytical and problem-solving skills.
• Team player, adaptive to mentoring and continual learning.
• Comfortable with learning and using various technical platforms.
• Highly organized with excellent verbal and written communication skills.
• Ability to prioritize multiple tasks to meet deadlines. Able to work overtime as necessary
• Flexibility and adaptability to changing priorities, deadlines and technology.
• Ability to obtain P&C License when determined (after training program).

Preferred

• Exposure to or interest in P&C Commercial Lines.
• Insurance, Risk Management, or related coursework or training.
• Experience with EPIC or other agency management system is a plus.

Education & Experience

• New or recent college graduate is ideal
• High school diploma required; associate or bachelor’s degree preferred
• 1–2 years of relevant insurance or corporate experience is preferred but not required
• Internships or coursework in insurance, risk management, or business are a plus

Certificates & Licenses

• A Property & Casualty license will be required upon completion of the training program; NFP will support licensing efforts.

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $43,000 – $65,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.