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Enverus is the leading energy SaaS company delivering highly-technical insights and predictive/prescriptive analytics
The Role
The Owner Relations Agent manages owner inquiries regarding revenue and land issues, logs inquiries, responds promptly, builds relationships, and participates in cross-training to enhance skills.
Summary Generated by Built In
Why YOU want this position
At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest-growing sector.
Performance Objectives
- Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
- Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
- Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.
- Ensure the response and manner is done in an accurate, timely and friendly manner
- Manage emotions (calm, non-defensive, respectful)
- Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience
Competitive Candidate Profile
- Demonstrated ability to manage multiple tasks and clients.
- Ability to multi-task between several critical client situations at the same time
- Ability to professionally interface with clients over the phone or through email.
- Strong self-motivation, and the ability to work both independently or with a team.
- Strong organizational skills, sets priorities, and meets deadlines.
- Excellent written, oral, and interpersonal communication skills.
- 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
- Proficiency in all Microsoft Office applications and various oil and gas software programs.
- High School degree or equivalent
Enverus offers comprehensive benefits to our employees to include:
- Medical
- Dental
- Vision
- Income Protection (disability, life/AD&D, critical illness, accident)
- Employee Assistance Program (EAP)
- Healthcare Spending Account (HSA), Commuter
- Lifestyle & Wellbeing Program
- Pet Insurance
Top Skills
Microsoft Office Applications
Oil And Gas Software Programs
What the Team is Saying
Michael
Sr. Account Director
Melwyn
Director of Product
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The Company
What We Do
Enverus’ innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries. Enverus is a portfolio company of Hellman & Friedman and Genstar Capital.
Why Work With Us
We are guided by our Core Values: One Team, Partners for Life, Courageous Innovation. Our goal is to foster a culture that’s inclusive, fun and encourages our teammates to grow, personally and professionally. At Enverus, we are a family, and our people will always be our most important asset.
Gallery
Enverus Offices
Remote Workspace
Employees work remotely.
Typical time on-site:
None
