The Role
Manage overseas P2P operations, develop growth strategies, optimize merchant engagement, enhance transaction workflows, and analyze competitive market data.
Summary Generated by Built In
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.Role Overview Key Responsibilities
Requirements
Preferred Qualifications
We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets.
This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes.
- Market Expansion & Growth Strategy
- Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth
- Monitor regional regulatory developments and assess their impact on P2P business models
- Continuously adjust market strategy based on competitive landscape and market shifts
- P2P Merchant & Ecosystem Management
- Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures
- Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness
- Improve completion rate, trading efficiency, and dispute resolution performance
- Develop structured management frameworks for regional merchant operations
- Operational Optimization & Cross-Functional Collaboration
- Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design
- Provide structured feedback on product gaps, user pain points, and regional behavioral differences
- Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling
- Data Monitoring & Competitive Intelligence
- Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)
- Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns
- Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses
- 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
- Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)
- Experience at major exchanges
- Strong understanding of:
- P2P liquidity dynamics and spread formation
- Regional payment systems (bank transfers, local e-wallets, alternative rails)
- Proven ability to adapt operational strategy based on market and competitive changes
- Strong analytical skills with data-driven decision-making capability
- Excellent cross-functional collaboration skills
- Fluent in English; Chinese or other regional languages are a plus
Preferred Qualifications
- Experience managing regional teams, community contributors, or local operators
- Strong understanding of overseas P2P fraud patterns and payment risks
- Ability to independently articulate structural differences between regional P2P markets
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
#LI-AZ1 #LI-ONSITE
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Skills Required
- 5+ years of experience in platform operations
- 2-3 years of hands-on P2P operations experience
- Experience at major exchanges
- Strong understanding of P2P liquidity dynamics
- Strong analytical skills and data-driven decision-making
- Fluent in English
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
