Overnight Security

Reposted Yesterday
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Sunnyvale, CA, USA
In-Office
Entry level
Professional Services • Travel • Hospitality
The Role
Provide overnight security and guest service for a hotel: patrol property, monitor lobbies and public areas, report hazards and incidents, respond to emergencies and guest requests, assist maintenance, and file shift reports.
Summary Generated by Built In

Description

 We are seeking a dedicated and reliable Overnight security to join our team. In this role, you will be responsible for patrolling the hotel property to ensure the safety and security of our guests and staff.

This position requires overnight coverage including weekends and holidays.

Requirements


Job Requirements:

  • Actively patrol the hotel property ensuring all areas are secure and reporting any potential safety hazards or security issues.
  • Provide surveillance of lobbies, corridors, and public areas, notifying staff of any persons with questionable behavior.
  • Respond promptly to guest requests and inquiries, ensuring excellent service at all times.
  • Recognize and report potential safety hazards (e.g., broken doors or railings, fire hazards) and notify supervisors of any damage or disturbances.
  • Assist in emergency situations, including obtaining help for accident victims and writing incident reports.
  • Support ongoing preventative maintenance programs and ensure the property remains in top condition.
  • Report in writing on all activities and incidents during each shift before leaving the hotel.

Job Qualifications:

  • Must have an official Guard Card issued by the California Bureau of Security and Investigative Services.
  • Fluent in both Spanish and English is required.
  • Previous experience in security, hospitality, or a similar role is preferred.
  • Must be able to stand, walk, and patrol for extended periods and lift/move up to 25 pounds.
  • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
  • Ability to work well in stressful situations
  • Readily available and approachable for all guests while providing excellent guest service
  • Team Player: Highly motivated, with strong initiative and a desire to contribute positively to the team.
  • Availability to work overnight shifts, including weekends and holidays as needed.
  • Ability to follow brand and IHM standard operating procedures

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

  • Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available!
  • Dependent care FSA
  • Identity Theft Protection Insurance Commuter benefits including transit & parking
  • Pet Insurance
  • PTO and Payroll Incentives for Annual Wellness Exams
  • Employee Assistance Program
  • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
  • Paid Sick and Vacation Time
  • Family Leave
  • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

  • Incentive based bonus program
  • Free room nights at our hotels and employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand
  • Team Member of the Month, Quarter, and Year recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work .
  • Career Growth through our in-house training program with a path personalized to your desired goals
  • Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Skills Required

  • Official Guard Card issued by the California Bureau of Security and Investigative Services
  • Fluent in Spanish and English
  • Previous experience in security, hospitality, or a similar role
  • Ability to stand, walk, and patrol for extended periods and lift/move up to 25 pounds
  • Effective problem handling: anticipate, prevent, identify, and solve workplace problems
  • Ability to work well in stressful situations
  • Provide excellent guest service; be readily available and approachable
  • Team player with strong initiative and motivation
  • Availability to work overnight shifts, including weekends and holidays
  • Ability to follow brand and IHM standard operating procedures
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The Company
7,500 Employees
Year Founded: 1986

What We Do

Island Hospitality Management is a national, third‑party hotel management company headquartered in West Palm Beach, Florida. It manages a large portfolio of premium branded, select‑service, extended‑stay and resort properties across the United States, providing revenue management, HR, accounting, operational systems and marketing services to owners and investor partnerships. The firm emphasizes performance‑driven operations and data‑driven financial optimization.

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