Summary
The Security Manager to ensure the safety of guests, members, associates and the security of the property. He or she trains team members and ensures full compliance with all corporate guidelines and local, state, and federal laws and regulations regarding emergency management, loss prevention, safety and security. The Security Manager interviews, trains, supervises, counsels, schedules and evaluates staff. Assist local law enforcement and leads investigations of accidents, thefts, property loss, traffic enforcement, parking control…etc. at the direction of the Director of Safety & Security. The Security Manager will assist the DOS in assuring that the Resort is following OSHA regulations and Fire Safety Codes
Essential Functions
o Screen, interview, select, manage, review and counsel Security Supervisors and
o Officers to maintain order throughout the resort.
o Periodically review Officers and Supervisors’ logs and security reports to ensure completeness and accuracy.
o Promote safe work practices. Assist in ensuring compliance with OSHA standards and preventive measures.
o Assist in the development, administration and implementation of safety incentive programs and safety training classes. Visually identify, correct and record safety hazards.
o Lead and direct investigations of accidents, thefts, property loss and unlawful
activities. Document details and advise Management.
o Direct coordination of training in fire life safety, CPR, as well as other Corporate approved programs, such as Shuttle Driver Training and Workplace Violence training.
o Review and approve departmental schedules/payroll and make necessary adjustments.
o Direct and manage Lost and Found function.
o Assist as needed with complaints and guest issues.
o Conduct regular patrol of the property to ensure all areas are safe and secure.
o Conduct Security Department monthly meetings. Attend and participate in other required resort meeting as director by the Director of Safety & Security
Internal Relationships
Reports to the Director of Safety & Security. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, to be solely determined by the Director of Safety & Security based upon the requirements of the company.
1. Evaluate and supervise the work of the security staff.
2. Assist with In-service training as directed by the Director of Security.
3. Communicate with guests, club members, employees, or others to resolve all incidents in accordance with Resort Policy.
4. Maintain working relations with all departments within the Resort and Club.
5. Implement rules and regulations as set forth in the security manual.
6. Review all reports and paperwork. Conduct internal Investigations on all incidents of theft, employee misconduct, vehicle accident or as requested by the Director of Safety & Security
7. Maintain and assist in direction all emergency preparedness procedures.
8. Organize and coordinate all departmental meetings.
9. Ensure that all officers possess CPR/AED Certificate.
10. Maintain and inspect all alarms and closed-circuit television systems.
11. Inspect all shifts and post on a routine basis.
12. Perform other related duties as assigned or requested by the Director of Safety & Security.
External Relationships
Has regular contact with and assisted all departments as needed
Qualifications
Management and supervision experience required. Five or more years in Security or related experienced required. Law Enforcement and Customer service experience preferred. Working knowledge of Windows based programs required.
Education/Experience Requirements
High School Diploma required. Related four-year college degree preferred. Certified in CPR, Interview and Interrogations, and OSHA 501 Certification. Law Enforcement experience preferred
Physical Requirements
Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- Management and supervision experience
- Five or more years of security or related experience
- Working knowledge of Windows-based programs
- High school diploma
- CPR certification
- Interview and Interrogations certification
- OSHA 501 Certification
- Four-year college degree in a related field
- Law enforcement experience
- Customer service experience
What We Do
The Boca Raton, amidst 200 waterfront acres, is a private, gated Resort which provides a year-round escape for its members and guests. For nearly 100 years, people have experienced our unique vision of the coveted South Florida lifestyle. Now, a property-wide transformation is inspiring A New Golden Era, with new ways to eat, play, and stay. More than ever, the key to it all is our people—our team. Seize the opportunity to build your extraordinary future by becoming a key part of The Boca Raton, an icon of South Florida leisure. Enjoy perks that give you and your loved ones a taste of the exceptional experiences we provide our guests: - Travel discounts - Discounted meals - Exclusive property benefits - Discounted resort amenities in the summer - Camps and activities for associates' children Feel secure in your future while focusing on what matters today, including perks that promote financial wellness and work-life balance: - Competitive pay - 401(k) match - Paid life insurance - Mental wellness support Be celebrated for your hard work and surrounded by a team that lifts you up: - Associate appreciation month - Annual service and milestone awards - Monthly birthday celebrations Let your ambitions drive your dreams and take you as far as you want: - Tuition reimbursement - Lynn University discounts - Manager-in-training programs - Ongoing learning opportunities - Leadership development programs - Cross-departmental collaboration and job shadowing
