Description
North Cascades Institute (NCI) seeks a qualified, safety-minded individual to serve as the Overnight Incident Commander (OIC) at the Environmental Learning Center (ELC) in the heart of the North Cascades. The OIC is a key member of our risk management team, is responsible for after-hours operations, responding to guest and staff needs, and overnight incident response. This position requires strong judgement, clear communication, and the ability to remain calm, professional, and responsive in a remote environment setting.
WHAT YOU'LL DO
While on duty, the OIC serves as the primary point of contact for after-hours needs; ranging from room lockouts and building concerns to medical or safety emergencies. The OIC collaborates closely with Daytime Incident Commanders, program staff, and the on-site director to ensure a consistent, coordinated approach to guest experience, safety, and campus operations.
WHAT WE'RE LOOKING FOR
- Ability to communicate kindly, clearly, and effectively through email, in person, and over the phone.
- Excellent customer service, situational awareness, and problem-solving skills.
- Ability to work respectfully with people from diverse backgrounds, cultures, identities and ages.
- Experience with emergency response, incident command, or risk management systems.
- A passion for working in a unique outdoor setting is a plus.
- Required Wilderness First Responder Certification – Current or ability to gain certification prior to start.
LIVING & WORKING AT DIABLO LAKE
- Housing is provided at a minimal cost.
- Due to the remote location, having your own vehicle is required.
- Enjoy the opportunity to spend a season in the spectacular North Cascades.
SEASONAL OPPORTUNITY WITH MULTIPLE SEASON EXTENSIONS AVAILABLE
Come for one season or stay for multiple seasons. Whether you're looking for a unique seasonal experience or a longer-term opportunity, we'd love to have you join our team.
North Cascades Institute is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Skills Required
- Clear, kind, and effective communication by email, in person, and by phone
- Excellent customer service, situational awareness, and problem-solving skills
- Ability to work respectfully with people from diverse backgrounds, cultures, identities, and ages
- Experience with emergency response, incident command, or risk management systems
- Current Wilderness First Responder certification or ability to obtain it before starting
- Passion for working in a unique outdoor setting
- Own vehicle due to the remote location
What We Do
North Cascades Institute is a nationally recognized education nonprofit organization dedicated to inspiring environmental stewardship through transformative learning experiences in nature. Since 1986, they have empowered people of all ages and backgrounds to explore and learn about the mountains, rivers, forests, and wildlife of the Pacific Northwest, fostering a deep connection to the natural world to ensure the protection and care of these special ecosystems.
