Major Food Group is hiring an Overnight Facilities Associate to join our team at the Seagram Building!
We are seeking a dedicated Overnight Events Facilities Associate to join our team. In this role, you will oversee the load-in and load-out processes for events, ensuring that everything runs smoothly and efficiently. As the primary point of contact for vendors and clients during overnight hours, you will address inquiries and resolve issues to facilitate successful event execution. Your attention to detail and commitment to maintaining an orderly process will be essential in providing a positive experience for all stakeholders.
RESPONSIBLITIES
- Oversee and coordinate all load-in and load-out activities for events during overnight hours, ensuring timely and efficient operations.
- Serve as the main point of contact for vendors and clients, providing information and addressing questions or concerns as they arise.
- Monitor event setups and ensure compliance with safety regulations and venue standards.
- Assist with equipment handling, setup, and teardown as needed, maintaining organization and cleanliness throughout the venue.
- Collaborate with other Facilities team members, General Managers, and the Director of Operations to develop and implement event logistics plans.
- Document and report any issues or incidents during events, ensuring effective communication with relevant team members.
- Ensure that all areas are secure and properly maintained throughout the overnight shifts.
- Provide excellent customer service and support to vendors and clients, enhancing their overall experience.
REQUIREMENTS:
- Shift time: 9PM - 5AM
- High school diploma or equivalent; relevant experience in event management or facilities operations preferred.
- Strong communication skills, both verbal and written, with a customer service-oriented mindset.
- Spanish-speaking abilities are highly preferred for seamless communication with vendors and team members.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Ability to lift and move heavy equipment as necessary.
- Flexible schedule, with availability to work overnight shifts, including weekends and holidays as needed. Weekend flexibility on Friday and Saturday nights is key.
- Conflict Resolution: Strong skills in keeping situations calm and on track, with good de-escalation abilities.
- Positive Attitude: An upbeat, can-do vibe is essential, especially during overnight shifts.
- Professional Appearance:** Conscious of maintaining a sharp look at work.
- G-Suite Experience: Basic familiarity with Gmail, Sheets, etc., to stay organized.
- Team Player: Willing to jump in and support across departments (FOH, Porters, etc.) as needed.
- Leadership: Comfortable guiding and delegating tasks to others.
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
Compensation: $25-$28 hourly
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Skills Required
- High school diploma or equivalent
- Relevant experience in event management or facilities operations
- Strong verbal and written communication skills
- Customer service-oriented mindset
- Spanish-speaking abilities
- Ability to work independently and collaboratively in a fast-paced environment
- Excellent organizational skills and attention to detail
- Ability to lift and move heavy equipment
- Flexible availability for overnight shifts, weekends, and holidays
- Strong conflict resolution and de-escalation skills
- Professional appearance
- Basic G-Suite familiarity, including Gmail and Sheets
- Willingness to support across departments
- Comfort guiding and delegating tasks
What We Do
Major Food Group (MFG) is a hospitality company founded by Mario Carbone, Rich Torrisi, and Jeff Zalaznick. In the span of a decade, MFG has evolved from operating a small restaurant in downtown Manhattan, Torrisi Italian Specialties, into one of the most acclaimed hospitality groups in the world. They have pioneered a celebratory style of dining at such iconic restaurants as CARBONE and The Grill, forged groundbreaking partnerships with leading designers and luxury brands, and opened hotels including The Ludlow Hotel in Manhattan and The Newbury in Boston. Since 2020, the company has expanded to several markets, from South Florida to Paris, while exploring new ventures like the private membership venue ZZ’s Club in Miami and The Crown Club at Brooklyn’s Barclays Center. In addition to building renowned restaurants, MFG is proud of its support of various social causes and its lasting partnership with the Robin Hood Foundation, one of New York City’s most important forces in the fight against poverty. Major Food Group restaurants have collectively been awarded three Michelin stars historically, and Torrisi currently maintains one Michelin star. MFG seeks to transcend traditional hospitality models by offering multi-dimensional, immersive experiences that are deeply-rooted in and inspired by relevant history and culture. Every aspect of each concept is meticulously designed and extensively researched with the goal of transporting guests upon arrival. They are created and operated in a way that is respectful of the past, exciting for the present, and sustainable for the future. More than brick and mortar establishments, MFG’s brands represent a way of life. They tell complete stories and provide guests with unforgettable experiences.
