Upstate Veterinary Specialties is hiring an experienced Licensed Vet Tech or Veterinary Assistant for our Emergency Liaison position within our fast paced Emergency Department.
This role serves as the critical connection between patients, clients, and the medical team, ensuring clear communication and compassionate support during urgent and lifesaving moments.
What We’re Looking For:Experience & Education
- Required: Minimum of 2+ years veterinary experience (technician or assistant)
- Associate’s degree in Veterinary Technology (preferred)
Skills & Qualifications
- Strong communication, time management, and organizational skills
- Ability to multitask in a fast-paced emergency environment
- Solid understanding of veterinary medicine and terminology
- Excellent interpersonal and client service skills
- Ability to handle sensitive conversations and client concerns professionally
- High attention to detail and accuracy
- Compassionate, calm, and team-oriented
Sunday – Tuesday + every other Saturday: 5:45 PM – 6:15 AM
What You’ll Do- Present treatment estimates following doctor consultations
- Explain estimate ranges, obtain consents, and discuss medical risks
- Maintain and update hospital and outpatient charges daily
- Provide client updates on patient status and invoices
- Coordinate consultations, diagnostics, and interdepartmental communication
- Facilitate patient discharges and assist with visitations
- Serve as a liaison between the front desk and Emergency team
- Assist with treatments and task lists as needed
- Manage the emergency message center
- Ensure prescriptions are filled and refilled promptly
- Maintain internal tracking tools (including Mirro board updates)
- Prepare patients for discharge and assist with rounds
- Support clients through the euthanasia process with compassion and professionalism
We support our team so they can thrive in demanding, rewarding roles.
- Fully paid Medical, Dental & Long-Term Disability Insurance
- Retirement Plan with Company Match
- Generous PTO + Pet Insurance Stipend
- Housing Allowance (for commutes over 60 miles)
- Uniform Allowance & Employee Appreciation Events
Join UVS and help bridge the gap between medical care and client communication when it matters most.
Apply today and be part of something meaningful.
Skills Required
- Minimum of 2+ years veterinary experience (technician or assistant)
- Associate's degree in Veterinary Technology
What We Do
Upstate Veterinary Specialties is a state-of-the-art veterinary hospital offering 24/7 emergency and critical care and board-certified specialty care to companion animals.
