Overnight Bell Doorperson

Posted 15 Hours Ago
Be an Early Applicant
West Hollywood, CA, USA
In-Office
21-21 Hourly
Entry level
Travel • Hospitality
The Role
Welcome and assist hotel guests as an overnight bell/doorperson: greet guests, handle luggage, open doors, share property history, provide excellent customer service, perform physical tasks, and work flexible overnight hours as part of a team.
Summary Generated by Built In

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Bell / Doorperson to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners. Inside Tip: Knowing a thing or two...or three about the history of our property to share with your guests will set you up for success. About you... Passionate about guest service, enjoys physical work and has previous similar work experience. Previous customer or guest service experience, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$21.40 per hour

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Skills Required

  • Passionate about guest service and ability to provide excellent customer interactions
  • Previous customer or guest service experience
  • Previous similar bell or doorperson work experience
  • Ability to perform physical work (handle luggage, stand/walk during shift)
  • Team player and hard worker
  • Detail oriented
  • Flexible availability and willingness to meet demands of a 24-hour operation, including overnight shifts
  • Knowledge of property history to share with guests
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The Company
346 Employees

What We Do

SH Hotels and Resorts, now operating as Starwood Hotels, is a luxury hotel brand management company and an affiliate of Starwood Capital Group. The company manages a portfolio of distinctive brands, including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection, emphasizing sustainable luxury and innovative design to create groundbreaking hospitality experiences globally.

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