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We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE/CONTACTS:
The incumbent has frequent contact with customers, and some contact with other departments. Customer contact is primarily by telephone, and by written correspondence. Results of work are spot‑checked and physical effort required is average.
ESSENTIAL FUNCTIONS:
- Must be able to work without immediate supervision and exercise independent judgment.
- Make contact daily with customers with over drafted or charged off accounts via telephone or correspondence.
- Run daily reports.
- Must be firm, but fair, with customers and provide assistance in handling financial responsibilities.
- Cross training in Loan Collections is a must.
- Actively participate in First Financial Bank’s Customer Service First culture, support the values of the organization and follow established Bank policies and procedures.
MINIMUM QUALIFICATIONS:
- High school graduate or equivalent
- 12 months clerical experience required.
- Bank operations and DDA/loan account collections experience preferred.
- Must have excellent interpersonal and communication skills, flexibility, dependability, self-motivated, and a sense of urgency.
- PC knowledge and Microsoft Office aptitude is a must.
- Experience with Jack Henry or other related banking software preferred.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Top Skills
What We Do
First Financial Bank has been in the business of client service and success for more than 150 years. With more than 150 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships.
We have combined the resources and expertise of a mega-bank with the care and perspective of a neighborhood community bank. We make our decisions locally so we can provide clients with the appropriate guidance and solutions to achieve their financial goals.
