Outsourcing Specialist

Outsourcing Specialist

Job Level: Associate

Compensation: $17/hr - $21/hr DOE

Location: Orem, UT 

Shift: Full-Time 

Division:  Blue Raven Solar

Benefits: Full-time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, an HSA Savings Account, and the opportunity to receive stock options. 

SunPower: With decades of experience, we are a U.S.-based solar company committed to providing reliable and sustainable energy and storage solutions. Clean energy and storage should be accessible to everyone. SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. 

SunPower supports the transition to clean energy through streamlined, dependable solar solutions designed to meet diverse needs while minimizing environmental impact. By prioritizing ethically sourced materials and collaborating with nonprofit organizations, we are expanding access to solar technology and contributing to a more sustainable, resilient future. 

About Us: In 2025, Blue Raven Solar and Complete Solar came together under the trusted SunPower name. This transition brings together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone. 

Position Summary: A Work Order Specialist in solar operations is responsible for creating, managing, and tracking work orders to ensure the efficient scheduling and completion of warranty/damage claims, maintenance, and service tasks. This role involves close coordination with field technicians, project managers, and supply chain teams to ensure all job details are accurate, materials are available, and timelines are met. The specialist monitors project progress, resolves discrepancies, and updates internal systems to maintain workflow transparency and operational efficiency. Strong attention to detail, organizational skills, and familiarity with project coordination are essential. 

Essential Duties: 

• Execute daily tasks and rotate follow-ups on assigned projects

• Manage queue assignments effectively

• Communicate with customers, contractors, and field employees regularly

Minimum Qualifications: 

• Customer Service Experience 

• Sales or Negotiating Experience (negotiating small quotes and settlements) 

• Coordination or Clerical Experience 

• Project management Experience 

Preferred Qualifications: 

• Construction or construction management experience 

While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.