Outsourcing Senior Analyst

Reposted 2 Days Ago
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Gurugram, Haryana, IND
Hybrid
Senior level
Fintech
Our mission is to connect the world’s underserved businesses to a rising global economy.
The Role
Supports the outsourcing risk framework by assessing provider risks, monitoring vendor compliance and performance, tracking KPIs and KRIs, maintaining outsourcing registers and governance documentation, mapping regulatory requirements, identifying control gaps, supporting remediation, and preparing risk reports, dashboards, regulatory submissions, and audit materials. The role also contributes to incident tracking, regulatory change implementation, stakeholder coordination, and broader enterprise risk and resilience initiatives.
Summary Generated by Built In

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Outsourcing Senior Analyst 

We are looking for an Outsourcing Senior Analyst to join our Enterprise Risk and Resilience team. This role supports execution of the outsourcing framework, conducting risk assessments, monitoring vendors, tracking KPIs, maintaining governance documentation, and ensuring compliance with regulatory requirements. You will work with regulatory frameworks (EBA, CBI, FCA, MAS, RBI) in a heavily regulated financial services environment. 

Role Purpose 

The Outsourcing Senior Analyst supports the execution of the outsourcing framework. This role is responsible for conducting risk assessments, tracking KPIs, maintaining documentation, creating reporting, and ensuring compliance with regulatory and internal requirements. 

Outsourcing (Core Responsibilities) 

 Outsourcing Execution & Monitoring 

  • Conduct ongoing risk assessments of outsourcing providers 
  • Monitor outsourcing arrangements to identify compliance gaps and risks
  • Track, analyze, and report KPIs related to outsourcing performance
  • Update periodically the Outsourcing register
  • Support incident tracking and resolution by gathering and analyzing relevant data
  • Maintain accurate and complete records of outsourcing activities 

Risk & Regulatory Activities 

  • Perform regulatory mapping exercises and document applicable requirements 
  • Support implementation of regulatory changes into outsourcing frameworks  
  • Identify control gaps and assist in developing remediation actions  
  • Prepare risk reports, summaries, and dashboards for internal stakeholders
  • Support regulatory submissions and supervisory interactions as needed
  • Undertake additional tasks and contribute to wider Enterprise Risk & Resilience initiatives as required 

Documentation & Governance 

  • Draft, update, and maintain: 
  • Policies  
  • Procedures  
  • Standards  
  • Governance documentation  
  • Outsourcing registers
  • Ensure documentation remains aligned with regulatory expectations and internal frameworks  
  • Support audit and regulatory review processes by providing required documentation 

Reporting & Analysis 

  • Prepare regular and ad hoc reporting on outsourcing risks and performance 
  • Analyze data to identify trends, risks, and improvement opportunities  
  • Contribute to management reporting and presentations 

Requirements 

1. 3–5 years of experience in risk, TPRM, compliance, outsourcing, or regulatory roles.

2. Strong analytical and organizational skills  

3. Experience in:  

  • Risk assessments  
  • KPI/KRI tracking  
  • Policy and procedure documentation  

4. Proficiency in Microsoft Excel and PowerPoint 

5. Experience with GRC platforms and data visualization tools 

6. Familiarity with financial services regulations and regulatory requirements  

7. Strong attention to detail and execution focus  

8. Good communication and stakeholder coordination skills 

9. Preferred: Mandarin language skills 

 

The Payoneer Ways of Working 

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Continuously improve
Always striving for a higher standard than our last. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

Skills Required

  • 3-5 years of experience in risk, third-party risk management, compliance, outsourcing, or regulatory roles
  • Strong analytical and organizational skills
  • Experience conducting risk assessments
  • Experience tracking KPIs and KRIs
  • Experience documenting policies and procedures
  • Proficiency in Microsoft Excel and PowerPoint
  • Experience with GRC platforms and data visualization tools
  • Familiarity with financial services regulations and regulatory requirements
  • Strong attention to detail and execution focus
  • Good communication and stakeholder coordination skills
  • Mandarin language skills

Payoneer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Payoneer and has not been reviewed or approved by Payoneer.

  • Healthcare Strength Healthcare coverage in the US is described as fully funded for medical, dental, and vision. Feedback suggests this materially boosts the value of total rewards.
  • Leave & Time Off Breadth Time off includes 20 PTO days and supportive flexibility such as work-from-home reimbursements. These elements are frequently cited as enhancing work-life balance.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle perks such as wellness stipends, free Friday lunches, stocked kitchens, and office events are highlighted. These extras are seen as augmenting overall compensation value.

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The Company
HQ: New York, New York
2,500 Employees
Year Founded: 2005

What We Do

Payoneer is the financial technology company empowering borderless businesses to transact, do business, and grow globally. Founded in 2005, we're here to enable entrepreneurs and businesses in 190+ countries and territories to succeed in the global economy. Our all-in-one financial platform is built to removes barriers and simplify cross-border commerce, making it easier for millions of SMBs to pay and get paid, manage their funds across multiple currencies, and grow their businesses.

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