Outsourcing Contract Manager

Posted 4 Days Ago
Be an Early Applicant
Tallahassee, FL, USA
In-Office
Senior level
Artificial Intelligence • HR Tech • Professional Services • Analytics
The Role
Manages enterprise outsourcing contracts from signing through vendor transition and ongoing operations. Oversees vendor performance, service quality, pricing, contract compliance, incentives, penalties, amendments, disputes, proposals, invoices, and outsourcing budgets. Establishes governance processes, metrics, and priorities while negotiating terms and managing complex IT outsourcing agreements. Leads and mentors staff and supports multiple contracts or complex enterprise deals.
Summary Generated by Built In

Type:

  • Contract

Full Time or Part Time:

  • Full-Time

Pay Rate:

  • TBD

Location:

  • Tallahassee, FL

Language Requirements:

  • Write, read, and speak English fluently.

Language Preferences:

  • N/A

Job Overview:

This is a mid-level management role. You will work under the general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Supports multiple contracts or complex enterprise agreements. Works on projects that range in size, complexity and contract duration. Frequently reports to a Chief Technology Officer, IT Chief Operating Officer, Chief Information Officer, Chief Financial Officer or Chief Sourcing Officer.

In this role you will be responsible for all activities relating to the outsourcing contract management function. Leads contract efforts from contract signing, through vendor transition and current operational state. Establishes metrics, process and procedures and oversight management model required to ensure optimum vendor delivery, service, quality and pricing. Monitors vendor contracts to ensure terms and conditions are met; defines and manages vendor penalties/incentives if performance does not meet established criteria/exceeds established criteria.

Interprets the contract for the enterprise. Sets vendor directions and priorities. Creates, negotiates and incorporates contract amendments. Renegotiates contract, if required, to accommodate scope changes or changes in business requirements. Reviews vendor proposals and negotiates pricing/terms. Reviews vendor invoices for accuracy, and owns enterprise budget responsibility for the outsourcing expense. Serves as first point of negotiation for vendor disputes. Complexity of position can vary significantly depending on deal size/scope, single vs. multiple contract responsibility, and whether responsibility covers IT outsourcing contracts exclusively or all enterprise outsourcing contracts. And other duties as assigned.

Experience Requirements:

  • A minimum of 7 years of finance or contract management work experience including managing team(s), specifically within the IT area.

Experience Preferences:

  • TBD

Physical Requirements:

  • Ability to lift light equipment or materials, generally up to 30-50 pounds.
  • Adequate vision to perform tasks effectively, including close and distance work.
  • Good hearing ability to effectively communicate and respond to auditory cues.

Education Requirements:

  • Bachelor’s Degree in Business Administration, or other related field. Or equivalent work experience.

Education Preferences:

  • TBD

Training Schedule:

  • TBD

Schedule:

  • TBD

Dress Code:

  • Business Casual

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO (Paid Time Off)

Additional Information:

Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.

Skills Required

  • At least 7 years of finance or contract management experience, including team management and work specifically within IT
  • Bachelor’s degree in Business Administration or a related field, or equivalent work experience
  • Fluent written, spoken, and read English
  • Ability to lift light equipment or materials weighing approximately 30–50 pounds
  • Valid identification and reliable transportation
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The Company
6 Employees
Year Founded: 2018

What We Do

Qwalifize is an Operational Intelligence company that combines technology-enabled staffing, consulting, data visibility, and intelligent asset tracking. It helps commercial organizations and government agencies improve operational visibility, efficiency, safety, compliance, and performance by monitoring people, tools, supplies, and equipment in real time. Its technology offerings include AIoT, RFID, embedded technology, AI, CCTV, and proprietary learning-management solutions across construction, healthcare, manufacturing, warehouse, and multi-location environments.

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