Outside Sales Representative - IT Services

Job Summary: As an Outside Sales Representative, you will play a pivotal role in driving the growth of our managed service provider (MSP) business by identifying new opportunities and building strong, lasting relationships with clients. Your primary focus will be on promoting our Information Technology Management Services to small and midsized businesses.

Key Responsibilities

• Lead Generation & Prospecting: Identify and pursue new business opportunities within the managed service provider (MSP) space.
• Client Relationship Building: Establish and nurture relationships with prospective and existing clients, understanding their technology needs and positioning the client as the preferred service provider.  Working with new or existing customers over the phone, through email and in person to review current issues and solutions. 
• Product & Service Selling: Promote and sell Information Technology managed service offerings to meet client needs, with a focus on data security and operational efficiency. 
• CRM Utilization & Management: Use CRM for managing client interactions, tracking sales pipelines, and maintaining up-to-date records of all sales activities. 
• Sales Target Achievement: Consistently meet or exceed monthly, quarterly, and annual sales targets, contributing to the growth and success of the company. 
• Reporting & Analysis: Provide regular reports on sales performance, client feedback, and market conditions, offering insights for strategic business decisions. 
• Market Research & Trend Analysis: Stay informed on industry trends and developments in MSP and IT services to inform sales strategies and client recommendations. 

Qualifications

• Associate degree in IT, business administration, Sales, Marketing, or related field preferred. 
• Proven experience in sales roles. 
• Proficiency in CRM software, with the ability to generate reports and analyze data. 
• Excellent communication and interpersonal skills. 
• Strong organizational skills with the ability to manage multiple tasks and priorities efficiently. 
• Commitment to upholding company values of integrity, transparency, and client satisfaction. 
• Minimum of 3-5 years of successful sales experience, preferably in a structured, B2B sales environment. Experience in IT, technology, or managed services is a plus. 
• Understanding of IT services, cloud computing, cybersecurity, and other technology services. Must be able to learn and articulate the managed services offerings to potential clients. 
• Experience in building and maintaining strong client relationships. Ability to understand client needs and provide tailored solutions. 
• Lead negotiations with clients, ensuring both client satisfaction and profitability for the company. 

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