The Role
Develop and manage customer accounts across assigned Pennsylvania territory, generate new business through prospecting and networking, present pricing and supply-chain solutions, collaborate with operations and inside sales to ensure on-time delivery, resolve customer issues, monitor market trends, and travel frequently to support and grow accounts.
Summary Generated by Built In
Job Summary & Responsibilities Preferred Qualifications
Metals USA is seeking a Outside Sales Representative for our Wooster, OH location. Sales territory is Pennsylvania. Harrisburg to Eastern Philadelphia. Metals USA is a leading metals processor/distributor in North America, providing a wide range of carbon steel products and services. Metals USA is a solid, growth-oriented company, servicing the defense, commercial construction, and road construction and fabrication industries.
Benefits of working with us:
- Paid Time Off (PTO) Accrual | 3 weeks within 1 year
- Excellent health, dental, & vision Insurance options
- Life & AD&D Insurance w/buy-up plans for Employee and Dependents
- HSA & FSA Options
- Short-Term & Long-Term Disability w/buy-up options
- 401(K) programs w/company match
- Wellness Program w/incentives
- Large company w/opportunities for growth and advancement
- Tuition reimbursement
- Inclusive working environment
Job Summary:
The Outside Sales Representative is responsible for developing and maintaining a loyal customer base by identifying customer needs, building strong relationships, and supporting Metals USA's commitment to delivering exceptional value and service. This role focuses on both managing existing customer accounts and generating new business opportunities within an assigned territory. The Outside Sales Representative must possess a strong understanding of sales processes, customer relationship management, prospecting strategies, and the flat-rolled carbon steel, stainless steel, and aluminum markets. Success in this position requires a proactive, customer-focused approach and the ability to effectively communicate the value of Metals USA's products and services. Working closely with Operations, Purchasing, and the Inside Sales team, the Outside Sales Representative ensures customer expectations are met through responsive service, accurate order fulfillment, and reliable supply chain solutions. The role is accountable for driving revenue growth, strengthening customer partnerships, and contributing to the overall success of the organization through operational excellence and customer satisfaction.
Essential Functions:
- Generate new business through prospecting, networking, referrals, and cold calling to drive revenue growth.
- Manage assigned territory through strategic sales planning, regular customer visits, and consistent prospect engagement.
- Maintain and advance a healthy sales pipeline by tracking opportunities and executing growth strategies.
- Prepare and present pricing proposals and value-added solutions to secure new business and expand existing accounts.
- Manage and grow assigned customer accounts by promoting Metals USA's products, services, and capabilities.
- Build long-term customer relationships through regular interaction, customer entertainment, understanding customer needs, and delivering exceptional service and support.
- Communicate Metals USA's value proposition through supply chain solutions, inventory management programs, and cost-saving initiatives.
- Resolve customer concerns by coordinating internal resources and delivering timely solutions that enhance customer satisfaction.
- Collaborate with Operations, Purchasing, and Inside Sales teams to ensure quality, service, and on-time delivery expectations are met.
- Act as a market and product resource for customers by monitoring industry trends, competitive activity, and flat-rolled product developments to deliver value-added solutions
Required and Preferred Qualifications:
- Bachelor's degree from an accredited college or university required.
- Five (5) or more years of success in flat-rolled metals' sales preferred.
- Experience selling value-added metal products, processing capabilities, and supply chain solutions to industrial and manufacturing customers.
- Professional demeanor with the ability to build relationships and communicate effectively with executive-level decision makers across diverse industries.
- Strong business acumen with the skill to identify customer needs and develop solutions that create value and drive growth.
- Proficient aptitude in Microsoft Office applications and CRM/sales management systems.
- Solid knowledge of flat-rolled carbon steel, stainless steel, and aluminum products and their applications.
- Strong organizational, presentation, negotiation, and time-management skills.
- Valid driver's license and ability to travel throughout the assigned territory.
Metals USA offers competitive wages and benefits plus upward mobility towards professional growth.
Metals USA is committed to protecting our employees by creating and maintaining a workplace free of substance abuse.
Metals USA provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Requirements:
- Bachelor's degree from an accredited college or university required.
- Five (5) or more years of success in flat-rolled metals' sales preferred.
- Experience selling value-added metal products, processing capabilities, and supply chain solutions to industrial and manufacturing customers.
- Professional demeanor with the ability to build relationships and communicate effectively with executive-level decision makers across diverse industries.
- Strong business acumen with the skill to identify customer needs and develop solutions that create value and drive growth.
- Proficient aptitude in Microsoft Office applications and CRM/sales management systems.
- Solid knowledge of flat-rolled carbon steel, stainless steel, and aluminum products and their applications.
- Strong organizational, presentation, negotiation, and time-management skills.
- Valid driver's license and ability to travel throughout the assigned territory. Up to 75% of travel.
Skills Required
- Bachelor's degree from an accredited college or university
- Five (5) or more years of success in flat-rolled metals' sales
- Experience selling value-added metal products, processing capabilities, and supply chain solutions to industrial and manufacturing customers
- Professional demeanor and ability to communicate with executive-level decision makers
- Strong business acumen with ability to identify customer needs and develop value-driving solutions
- Proficient aptitude in Microsoft Office applications and CRM/sales management systems
- Solid knowledge of flat-rolled carbon steel, stainless steel, and aluminum products and applications
- Strong organizational, presentation, negotiation, and time-management skills
- Valid driver's license and ability to travel throughout assigned territory (up to 75%)
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Metals USA is a leading provider of value-added metal processing and inventory management services. They are a primary supplier of processed carbon steel, stainless steel, and manufactured metal components. Operating through a national network of service centers, the company provides world-class processing services and custom solutions, including laser cutting and welding, to a broad base of O.E.M. and metal forming customers across the United States.
