The Role
Responsible for generating new business and maintaining customer relationships by promoting lawn care services to clients. Conducts consultations, addresses customer needs, and tracks sales activities.
Summary Generated by Built In
Description:
Responsible for generating new business using outside sales techniques, maintaining existing customer relationships, and promoting lawn care services to residential and commercial clients.
Education:
- High school diploma or GED; Bachelor’s degree in business, marketing, or related field preferred.
Experience:
- Minimum 1 year of sales or customer service experience preferred.
Skills:
- Ability to build rapport and establish trust with customers.
- Attention to detail and problem-solving abilities.
- Strong written and verbal communication and interpersonal skills.
- Ability to obtain and utilize agronomic terminology and explain it to customers effectively.
- Ability to learn and utilize CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools.
- Goal-oriented with the ability to meet or exceed sales targets.
General Responsibilities:
- Identify and target prospective customers through various channels, including door-to-door visits, referrals, networking, and marketing leads.
- Conduct in-person consultations with clients to assess their lawn care needs and recommend suitable chemical treatment plans.
- Present and sell lawn care services, products, and packages to residential and commercial clients.
- Build and maintain strong relationships with customers to drive repeat business and referrals.
- Follow up on leads and ensure a seamless onboarding process for new customers.
- Address customer questions, concerns, and service needs promptly and professionally.
- Plan daily routes and appointments to maximize efficiency and coverage.
- Track and report sales activities, customer interactions, and progress toward goals.
- Develop a deep understanding of the company’s lawn care products and services, including chemical applications and seasonal treatments.
- Stay informed about industry trends, competitor offerings, and best practices.
- Work closely with the operations team to ensure timely service delivery and customer satisfaction.
- Provide feedback to the marketing team to improve lead generation and promotional campaigns.
Skills Required
- High school diploma or GED; Bachelor's degree preferred
- Minimum 1 year of sales or customer service experience
- Strong written and verbal communication skills
- Ability to learn and utilize CRM software.
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The Company
What We Do
Turf Masters Brands partners with the best lawn care companies in North America. We are out to grow more than just grass. Our mission is to carry on the vision of legacy brands while offering our most valuable asset, our people the opportunity to grow along with us
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