Outside Sales Associate

Posted 2 Days Ago
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Des Moines, WA, USA
In-Office
48K-75K Annually
Junior
Food & Beverage Manufacturing
Bringing the Flavors of Japan to the People of the World
The Role
Sells Japanese food, beverages, restaurant equipment, and supplies to customers and prospects. Responsibilities include meeting sales quotas, visiting accounts, providing product education and customer support, coordinating payments and urgent deliveries, entering orders into the company database, and maintaining customer satisfaction. The role requires extensive driving, bilingual Chinese and English communication, basic Microsoft Office and ERP skills, inventory participation, and completion of a Sake Adviser course.
Summary Generated by Built In
Japanese Bilingual Outside Sales Associate
 

About us: 

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

Benefits

All paid Health, Dental, and Vision Insurance for employees and their dependents

Life Insurance and 401k Plan with company match.

Location: Des Moines, WA

Hours: M-F: 8AM – 5PM

Essential Job Functions

    Meets the monthly and annual sales quota as designated by the manager

    Visits customers and potential customers to provide support, information, and sell the Company’s products

    Coordinates with the accounting department to assure the collection of payment in a timely manner 

    Maintains high levels of customer satisfaction by providing excellent service and building rapport

    Responds to and communicates with all customers in a timely manner

    Coordinates urgent deliveries with the customer to accommodate their needs

    Educates customers on how the products or services can benefit them

    Inputs and updates orders within the Company database accordingly

    Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy

    Participates in the weekly sales meetings

    Attends semiannual inventory count on designated day, possibly on a weekend

    Attends Company events and functions outside of normal working hours

    Other duties as assigned

    Obligation to answer to all management as requested

Physical Requirements

    Able to drive for a majority of the daily working hours

    Able to work without sitting for extended periods of time, including standing and walking

    Able to reach, bend, kneel, and lift up to 25 pounds frequently and 50 pounds occasionally

    Able to use the phone for extended periods of time

    Working Conditions

o    Noise Level: Normal to loud while in the office

Other Requirements

    Business level English- Read/write/speak/listen

    Business level Chinese required- Read/write/speak/listen; Native Level Chinese preferred

    Business level Japanese preferred

    Has and maintains a valid driver’s license and a clean driving record

    Maintains a positive attitude

    Able to work independently and as a team

    Able to adapt to frequent changes in assignments and workload

    Passes the Sake Adviser course within 1 year of employment

    High school diploma or equivalent required; Bachelor’s degree and above preferred

    2+ years of Food and/or Sales experience preferred

Knowledge and Skills

    Demonstrates strong organizational skills and attention to detail

    Possesses basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.

    Has strong customer service and problem-solving skills

    Has strong communications and interpersonal skills

    Demonstrates basic Microsoft Office proficiency

    Knowledge of ERP systems, especially AS400, highly preferred

    Knowledge of Japanese foods and liquors preferred

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Company, Inc. is an Equal Opportunity Employer.

Skills Required

  • Business-level English proficiency in reading, writing, speaking, and listening
  • Business-level Chinese proficiency in reading, writing, speaking, and listening
  • Valid driver's license and clean driving record
  • Ability to drive for the majority of daily working hours
  • Ability to stand, walk, bend, kneel, reach, and lift up to 25 pounds frequently and 50 pounds occasionally
  • High school diploma or equivalent
  • Pass the Sake Adviser course within one year of employment
  • Business-level Japanese proficiency
  • Native-level Chinese proficiency
  • Bachelor's degree or higher
  • Two or more years of food and/or sales experience
  • Basic Microsoft Office proficiency
  • ERP systems knowledge, especially AS400
  • Knowledge of Japanese foods and liquors
  • Strong customer service, communication, interpersonal, organizational, and problem-solving skills
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The Company
HQ: El Monte, California
144 Employees
Year Founded: 1926

What We Do

MUTUAL TRADING COMPANY INC. is the premier Japanese food, alcohol beverage, and restaurant supply specialist. We are the Japanese food authority - true to the heart in upholding genuine Japanese cuisine traditions, and progressive in exploring new ways to provide innovative products and services. Mutual Trading imports, exports, distributes and manufactures the top brands for our retailer and foodservice customers. Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California . We've grown nearly 80 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador"​ promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment and supplies.

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