Outreach Coordinator, Energy Efficiency

Outreach Coordinator, Energy Efficiency  (Hybrid)
Utility Programs and Services
 

Location: Columbia, MD (Hybrid – Home Office with Local Travel)

This position requires travel across Maryland, DC and Northern Virginia
 

Ready to make a difference? 
As an Outreach Coordinator, you will support commercial utility programs, working closely with the utility client and ICF’s implementation team to bring energy efficiency and bill savings to their customers through the EmPOWER Maryland programs. The successful candidate will be highly organized, customer service oriented, and adept with Microsoft Office products. Strong communication skills are key. 

The Outreach Coordinator works closely with a small team to manage the utility rebate programs' relationships with the service provider (or trade ally) community.  The candidate will focus on trade ally/service provider management, and other technical services for utility energy efficiency rebate programs and their stakeholders. In this role, you would be responsible for outreach to new and existing service providers, training service providers on participation requirements, tracking and reporting outreach outcomes, conducting market research, and facilitating communications and coordination across a Commercial Trade Ally/Service Provider network throughout Maryland.
 

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance 
• Investment In the community: Donation matching, volunteer opportunities 
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 
• And many, many more (Ask your recruiter for more details!) 
   

What you will be doing: 

• Outreach to existing and potential Service Providers and Trade Allies to drive submission of rebate applications 
• Build and maintain relationships with Maryland service providers, trade allies, contractors, distributors and industry associations 
• Identify and attend industry events, including expos, trade shows, counter days, etc. to represent the utility rebate programs 
• Coach and train service providers / trade allies and internal support team members on best practices, application processes, and technical subject matter 
• Create and deliver Service Provider trainings for 100+ attendees; host and manage multiple webinar-based platforms; organize and provide metrics specific to training. Coordinate with the Marketing team around development of messaging
• Support the reporting team to assemble and provide reports, presentations, and database management using many MS Office programs and industry-specific software tools 
• Must have a reliable vehicle for local travel. Requirements are between 50% to 75% of the time. (reimbursement for mileage provided)
   

What we need you to have (minimum qualifications): 

• Bachelor's degree (candidates can substitute one year of experience for each year of education)
• 2+ years of experience in energy efficiency or working with energy efficient technologies or have experience working with Trade Allies or sales/business development
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have: 

• Experience with and knowledge of energy efficiency 
• Experience with a customer relations management (CRM) tool and databases is a plus. 
• Experience working in or managing a trade ally/service provider network 
• Experience working in or around the trades 
• Experience scheduling and managing trainings or other events 
• Experience working with or managing databases a plus 
• Bilingual in English and any other language a plus 
• Customer-service oriented attitude 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$54,063.00 - $91,907.00

Columbia, MD (MD12)