Outpatient Referral Liaison

Job Purpose

To efficiently process incoming referrals and other documents, create patient charts and cases, and maintain patients’ charts to allow for more timely patient scheduling and communication. While the Outpatient Referral Liaison will be assigned to a primary job position, they will be cross trained in other positions to help balance workload and to provide fill-in for co-workers as needed.  

Qualifications
 

Education:

High School Diploma or GED. Ability to speak, understand, read, and write English required.

Experience:

Previous or directly related experience is preferred.

License/Certification/Credential:

None

Essential Duties and Responsibilities:

Duty

Percent of Time

Referral Intake and tracking and chart and case creation

50%

Update and maintain contents of patients’ charts

30%

Verifies patients’ insurance benefits

10%

Cross-trains with other employees to fill in as needed

5%

Other duties as assigned

5%

This job description is not designed to cover or contain a comprehensive list of all activities, duties or responsibilities that may be required by an employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Our work begins where we are all equal - at the heart.

Bethany Children’s Health Center is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The hospital offers inpatient and outpatient services for children (ages 0-21) and is the only inpatient pediatric rehabilitation facility in Oklahoma. Our CARF accredited multidisciplinary team works with patients and their families to maximize the patient’s physical and cognitive potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home. In 2021, the hospital received accreditation from The Healthcare Facilities Accreditation Program (HFAP), the nation’s original independent accreditation program recognized by the Centers for Medicare and Medicaid Services (CMS). This distinction confirms that Bethany Children’s Health Center is providing high quality patient care as determined by an external process of evaluation.

In order to maximize the potential of every child, we must maximize the potential of every employee. We are committed to providing staff with the physical, emotional, spiritual, financial and mental resources necessary to achieve their potential and meet our standards of excellence. BCHC offers competitive compensation, benefits, state-of-the-art equipment and wellness programs. Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships. 

**Due to the nature of our pediatric services, this organization’s positions are classified as safety-sensitive roles. Bethany Children’s Health Center may refuse to hire an applicant or discharge an employee in a safety-sensitive position, who tests positive for marijuana even if the applicant or employee holds a valid Oklahoma medical marijuana license.