Outdoor Pursuit Assistant - OP Guide

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Who are we?
Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts.
Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences.
As a OP Guide – Outdoor Pursuit you will be part of creating the Discovery Land Experience.

What you will do?

• Proven experience in delivering professional, efficient, and high‑quality customer service, consistently exceeding member and guest expectations.
• Ability to provide genuine hospitality and take personal responsibility for the overall guest experience.
• Strong teamwork mindset, collaborating inclusively and maintaining positive relationships across all departments.
• Willingness to support colleagues during operations and contribute to a harmonious work environment.
• Competence in preparing, organizing, and delivering Outdoor Pursuits activities tailored to guest abilities and experience levels.
• Strong commitment to health and safety standards, ensuring proper and safe use of all equipment and activity areas.
• Experience in maintaining, repairing, and overseeing Outdoor Pursuits equipment, ensuring high standards of presentation and functionality.
• Ability to operate departmental vehicles (vans and golf carts) safely, following all protocols, with a valid driver’s license.
• Flexibility to work across different OP stations and assist with various operational tasks as needed.
• High level of professionalism, including punctuality, adherence to company policies, and active participation in training and staff meetings.

What are we looking for?

• Minimum 3 years of experience in Outdoor pursuits industry
• Minimum 1 years of experience in 4–5-star resort setting or in the luxury related field
• Be proactive in daily set ups, pack downs and cleaning of all OP gear.
• Understanding of various activities offered by the Adventure Pursuit team; be able to discuss activities with guests and answer questions.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Ability to anticipate member and guest needs.
• Ability to work both in a team environment and independently.
• Ability to stay calm and focused during the busiest of times.
• Ability to remain flexible and patient when communicating with members, guests and staff.

What do we offer?

Work-Family Culture, Global Career Opportunities, Competitive Salarys, Development Programs, Medical Insurance, Meal Allowance, Staff Restaurant, Staff Events and Staff accommodation if you are not local.

If you have what it takes and want to build a career , this is the place for you!

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