An Outdoor Campaign Preparation Exec plays a key role in delivering customer support to both external customers and internal partners, ensuring high levels of customer satisfaction. This role focuses on efficiently assigning and producing customer campaigns, ensuring they are processed promptly, accurately, and to a high standard. As an Outdoor Campaign Preparation Exec, you will manage the allocation and printing of campaigns for clients and are responsible for gathering all information required for successful campaign delivery. It is vital you have strong attention to detail and passion for getting things finished.
Key Responsibilities
- Must respond to all customer and commercial emails within 4 hours.
- Responsible for meeting Print and Delta deadlines to ensure 98%+ of Compliant campaigns are delivered as planned.
- Expected to review and approve customer copies following Copy Approval guidelines and ensure they are correctly assigned for print.
- Must proactively follow up with customers and commercial teams on artwork submissions and late artwork.
- Should work closely with Fulfilment teams and print partners to resolve any posting issues.
- This role requires a minimum office attendance of three days per week. Specific office days may be determined based on business needs and team collaboration requirements.]
- This role is primarily based on standard working hours; however, due to the nature of campaign preparation and print deadlines, there may be periods where flexibility in working hours is required
What You’ll Love About This Role
- Think Big: There is a lot of variety in the role which means every day there is an opportunity to learn something new
- Own it: Seeing live campaigns provides a real sense of pride
- Keep it Simple: Keep focussed on the end goal and get things done
- Better Together: Exposure to key stakeholders both external and internal to help boost a career in Outdoor
What Success Looks Like
In the first few months, you would have
- Gained a comprehensive understanding of our campaign fulfilment systems
- Developed a clear understanding of the campaign delivery cycle, from planning and booking through to campaign execution.
- Acquired in-depth knowledge of Global’s wide range of products and inventory.
- Demonstrated the ability to confidently manage calls and emails from both internal and external customers.
- Embraced and contributed to a culture of cohesion, collaboration, and continuous improvement, ensuring ongoing team success and development.
What you will need
The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:
- Excellent interpersonal and organisational skills
- Proactive attitude
- Solutions driven
- Accuracy and attention to detail with willingness to “get the job done”
- Can work under pressure and to tight time scales
- Excellent communication skills and confident dealing with people
- Prioritisation
- Able to learn new systems quickly
- Computer literate and proficient in Microsoft office applications
- Flexible and adaptable to work in a fast paced, changing environment
- Working with minimal direction
- Ability to Work collaboratively with colleagues to achieve goals
- Customer focused with great customer service skills
Skills Required
- Excellent interpersonal and organisational skills
- Proactive, solutions-driven attitude
- Accuracy and attention to detail
- Ability to work under pressure and meet tight timescales
- Excellent communication skills and confidence dealing with people
- Prioritisation skills
- Ability to learn new systems quickly
- Computer literacy and proficiency with Microsoft Office applications
- Flexibility and adaptability in a fast-paced, changing environment
- Ability to work with minimal direction
- Ability to collaborate with colleagues to achieve goals
- Customer-focused approach and strong customer service skills
Global Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global and has not been reviewed or approved by Global.
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Leave & Time Off Breadth — 25 days’ annual leave plus an extra work‑anniversary day, with the option to buy up to five additional days, points to broad time‑off flexibility. Enhanced family and accessibility leave further expand coverage.
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Healthcare Strength — Access to a 24/7 virtual GP, health and dental discount programs, long‑term sickness insurance, and life assurance at 4x salary indicate robust health protection. Free Headspace membership and nutrition coaching complement the core offering.
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Wellbeing & Lifestyle Benefits — Discounted gym memberships, cashback benefits, discounted travel insurance, and access to company‑sponsored music events contribute lifestyle value. Feedback suggests these extras add to a fun, wellbeing‑oriented culture.
Global Insights
What We Do
The UK and Europe’s largest Radio & Outdoor company, Global is home to respected, national market-leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Heart, Capital, LBC, Capital XTRA, Capital Dance, Classic FM, Smooth, Radio X and Gold. Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers. Global is also one of the leading Outdoor companies in both the UK & Europe, with over 253,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities. On-air, on Global Player and with our outdoor platforms combined, Global reaches 51 million individuals across the UK every week, including 26.3 million on the radio alone.
