The Role
Supervise the outbound team, monitor order processing workflow, ensure accurate fulfillment, and manage logistics to meet shipment targets.
Summary Generated by Built In
Supervise and lead the outbound team (pickers, packers, dispatchers) to meet daily shipment targets.
Monitor the workflow of order processing, picking, packing, and dispatch.
Ensure accurate order fulfillment and on-time delivery.
Coordinate with logistics partners and internal teams to resolve any delivery issues or delays.
Track performance metrics (accuracy, productivity, order cycle time) and report daily/weekly KPIs.
Conduct regular team briefings and shift handovers.
Ensure all outbound activities comply with safety, quality, and operational standards.
Support continuous improvement initiatives to enhance efficiency and reduce errors.
Train and motivate team members to achieve departmental goals.
Requirements
Bachelor’s degree (preferred) or equivalent experience in logistics, supply chain, or a related field.
Minimum 2–4 years of experience in outbound/logistics operations, preferably in an e-commerce or fulfillment center environment.
Strong leadership and communication skills.
Hands-on experience with Warehouse Management Systems (WMS) or ERP tools (e.g., NetSuite, SAP, Oracle).
Ability to manage and prioritize tasks in a fast-paced, high-volume environment.
Excellent problem-solving and decision-making abilities.
Flexible to work in shifts and weekends if required.
Benefits
As per company's policy
Skills Required
- Bachelor's degree or equivalent experience
- Minimum 2-4 years of experience in outbound/logistics operations
- Strong leadership and communication skills
- Hands-on experience with Warehouse Management Systems or ERP tools
- Ability to manage and prioritize tasks in a fast-paced environment
- Excellent problem-solving and decision-making abilities
- Flexible to work in shifts and weekends if required
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The Company
What We Do
Mumzworld is the largest e-commerce portal in the Middle East dedicated to mother, baby, and child products, offering a wide selection of essentials and aiming to be a one-stop parenting shop.
