Outbound Sales Representative

Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. 

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.  

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place. We are looking for experienced, people-focused sales agents that have a passion for supporting entrepreneurs.

This is a high-volume sales position, where you’ll need to be an active listener to understand the customer’s needs and offer the appropriate solution in each situation. In doing so, you’ll be presenting our products and services, demonstrating both features and benefits that will lead to generating revenue.

We are looking for someone with full-time availability Monday - Friday during the operating hours of 8 am and 8 pm CST (8-hour shift). This position will report to the Director of Outbound Sales and is a hybrid role, based in Austin, TX.

Responsibilities

• Effectively close sales by connecting with current and prospective ZenBusiness customers to ensure they have everything they need to start, run, and grow their business by equipping them with ZenBusiness products and services through deep discovery, education, and personalized recommendations
• The primary role will be to follow up with outbound calls to current and prospective customers to help move the sales forward.
• Assist customers by phone and email inquiries to help move the progress of the sale forward by using ZenBusiness Sales Methodology.
• We expect you to make at least 60 outbound calls daily.
• Responsible for maintaining a high level of professionalism with customers and staying compliant while providing great service.
• Update customer information within Salesforce and TalkDesk during and after each customer contact.
• Stay updated on product knowledge and take the initiative to expand industry knowledge.
• Maintain high-call quality standards at all times.
• Meet quarterly sales targets and individual goals.

Qualifications

• High School Diploma/GED required.
• History and proven experience effectively prioritizing workload to meet objectives.
• Excellent interpersonal communication skills.
• Willing to learn, self-motivated, and a great team player.
• Be comfortable with change and uncertainty in a fast-paced office environment.
• You’ve been a part of a metric-driven environment.

Bonus Qualifications

• MacOS and G-Workspace knowledge is a plus!
• Experience with Salesforce or other CRM applications.

 

Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact. 

Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more! 

Benefits.  The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided. 

Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.

Please check out our careers' page to learn more about our culture, benefits, and open opportunities.

*applicable to in-office employees