Outbound Sales Representative

We are seeking a motivated and articulate Outreach & Sales Coordinator to drive engagement and revenue growth through direct phone-based outreach to medical practices, healthcare institutions, and other organizations. This role is central to expanding our client base, nurturing relationships with key decision-makers, and ensuring smooth communication between our organization and the entities we serve.

Key Responsibilities

Medical & Healthcare Outreach

• Conduct outbound calls to hospitals, clinics, medical practices, and healthcare administrators to introduce services/products and identify potential opportunities.

• Coordinate with medical staff and office administrators to schedule appointments, follow-ups, or product demonstrations.

• Maintain accurate records of interactions with healthcare providers in compliance with relevant privacy and regulatory standards (e.g., HIPAA, where applicable).

Sales Calls & Business Development

• Make consistent, high-quality outbound sales calls to prospective and existing clients to generate leads and close deals.

• Present offerings clearly and persuasively, addressing client needs and objections in real time.

• Follow structured sales scripts and playbooks while adapting messaging to fit each organization's context.

• Meet or exceed daily/weekly call volume and conversion targets.

Phone-Based Communication

• Serve as a primary point of phone contact for inbound and outbound inquiries.

• Handle a high volume of calls professionally, maintaining a courteous and confident tone at all times.

• Accurately document call outcomes, next steps, and follow-up actions in the CRM system.

Organizational Coordination

• Build and maintain relationships with a range of organizations — medical, corporate, and institutional — to support long-term partnerships.

• Liaise between internal teams and external organizational contacts to ensure alignment on deliverables, timelines, and expectations.

• Identify new organizational leads and opportunities for outreach expansion.

Requirements

• Proven experience in telesales, telemarketing, or phone-based customer/client engagement (healthcare industry experience is a plus).

• Excellent verbal communication skills with a clear, professional phone manner.

• Strong organizational and multitasking abilities to manage a high volume of calls and follow-ups.

• Ability to build rapport quickly with diverse stakeholders, including medical professionals and organizational leaders.

• Resilience and persistence in a target-driven, high-call-volume environment.

• Bachelor's degree preferred, or equivalent relevant experience.

Nice to Have

• Prior experience working with healthcare organizations

• Bilingual or multilingual communication skills.

• Experience with structured sales methodologies or scripts.