Outbound Sales Development Representative (API / CPaaS)

Posted 10 Days Ago
Be an Early Applicant
Warsaw, Warszawa, Mazowieckie, POL
In-Office
Mid level
Information Technology • Productivity • Software
The Role
Conduct outbound prospecting through calls, email, and LinkedIn to identify and qualify prospects, educate them on Vonage API solutions, schedule sales meetings, maintain CRM records, and achieve monthly pipeline targets. The role collaborates with marketing and sales teams to refine messaging and offers career advancement opportunities.
Summary Generated by Built In
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:

As an Outbound Sales Development Representative (SDR), you’ll be the first point of contact for potential customers, playing a crucial role in generating and qualifying new sales opportunities. Your primary goal is to identify prospects, assess their needs, and schedule meetings with the sales team to drive pipeline growth.
This role provides tremendous career growth opportunities within Vonage. We expect our SDRs to develop their sales careers and advance within the organization.

Your key responsibilities:
  • Identify and qualify new sales opportunities through outbound prospecting, including calls, emails, and LinkedIn outreach.
  • Leverage sales tools such as LinkedIn Sales Navigator and CRM software to research and engage with potential customers.
  • Customize outreach strategies by researching prospects' goals, market trends, and pain points.
  • Educate prospects on how Vonage API solutions can address their business challenges.
  • Maintain detailed records of customer interactions and insights in our CRM system.
  • Collaborate with marketing, account managers, and sales leadership to refine messaging and improve sales strategies.
  • Consistently achieve and exceed monthly targets for qualified meetings and new opportunities.
What you'll bring
  • Fluent English is required
  • 2-3 years of experience in out-band sales
  • A proactive and determined mindset with a passion for delivering solutions to customers.
  • Strong organizational skills and the ability to manage high volumes of outreach efficiently.
  • Excellent communication skills - both written and verbal - with a strong ability to listen and engage.
  • A highly collaborative approach with a focus on teamwork and shared success.
  • Creativity in prospecting strategies and the ability to take initiative.
  • Proven ability to meet and exceed ambitious targets.
  • Previous experience in Sales Development, particularly in a fast-paced SaaS environment, is preferred. 
  • Familiarity with Salesforce, LinkedIn Sales Navigator, and other sales tools is an advantage.
How you’ll benefit:
  • Discretionary Time Off
  • Private Medical Healthcare
  • Pension scheme
  • Ericsson support line
  • Hybrid work (1 day from office in Warsaw)

#LI-MW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

Skills Required

  • Fluent English
  • 2-3 years of outbound sales experience
  • Proactive and determined mindset
  • Strong organizational skills and ability to manage high volumes of outreach
  • Excellent written and verbal communication skills
  • Collaborative approach and teamwork skills
  • Creativity in prospecting and initiative
  • Proven ability to meet and exceed ambitious targets
  • Previous Sales Development experience in a fast-paced SaaS environment
  • Familiarity with Salesforce, LinkedIn Sales Navigator, and other sales tools

Vonage Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vonage and has not been reviewed or approved by Vonage.

  • Leave & Time Off Breadth — Leave programs include PTO/vacation, paid holidays, and maternity/paternity leave, with unlimited paid time off highlighted for many salaried roles. Paid sick leave is also available in some cases.
  • Healthcare Strength — Healthcare coverage includes medical, dental, and vision insurance alongside HSA and FSA options. Wellness-related offerings such as gym membership or reimbursement are available in some locations.
  • Flexible Benefits — Benefits extend to flexible schedules, work-from-home/telecommuting options, and ancillary protections like legal plans and voluntary auto, home, and pet insurance. Equipment support such as company-provided laptops is also noted.

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The Company
HQ: Holmdel, NJ
2,500 Employees
Year Founded: 2001

What We Do

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.

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