Why Choose EXL Health?
At EXL Health, we are more than just a company, we’re a team committed to innovation and excellence in healthcare. From your first day, you will collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.
Here is what makes this role and our culture exciting:
- Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
- Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
- Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
- Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.
What You’ll Do:
- Prepare files of outgoing Audit letters daily
- Maintain tracking of all outgoing letters
- Operate postage meter, inserter, scanner, printers
- Troubleshooting machine jams, performing quality checks
- Responsible for monitoring supply levels and communicating when they need to be reordered
- Responsible for communication and reporting of any equipment, system or workflow issues to the appropriate Leadership or Team Members
- Meet quality and productivity standards as indicated by service level
- Comply with HIPAA, and postal regulations
- Review and process return mail
- Other duties as assigned to support the audit process and/or company-wide programs
What We’re Looking For:
- Experience and Education: High school diploma (or equivalent) required. Previous experience in a mailroom, mail handling or printshop is a plus.
- Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
- Work Ethic: Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
- Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.
What You’ll Gain:
At EXL Health, we invest in our people with benefits and opportunities that make a difference:
- Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
- Collaboration: Be part of a close-knit, supportive team that values your contributions.
- Work-Life Balance: Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
- Recognition: Your efforts will not go unnoticed, we celebrate achievements and foster a culture of appreciation.
Ready to Make a Difference?
If you’re enthusiastic about process improvement, healthcare, and being part of a team that is shaping the future, this role is for you! Apply now and take the next step in your career with EXL Health.
*The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.
About UsSkills Required
- High school diploma or equivalent
- Proficiency in Microsoft Excel
- Proficiency in Microsoft Outlook
- Experience operating postage meters, inserters, scanners, and printers
- Ability to troubleshoot machine jams and perform quality checks
- Knowledge of HIPAA and postal regulations / ability to comply with them
- Strong organizational skills, attention to detail, and problem-solving
- Comfortable managing multiple tasks in a high-volume environment; work independently or on a team
- Ability to stand for extended periods and lift up to 50 lbs
- Previous mailroom, mail handling, or printshop experience
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
