Outbound Account Manager

Posted An Hour Ago
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Gold Coast, Queensland, AUS
Hybrid
Mid level
Information Technology
The Role
Manage and grow dealership client relationships through proactive outbound calls and meetings, deliver on call and KPI targets, extract insights from data to improve platform use, collaborate with commercial and field teams, and execute business development initiatives to meet financial goals.
Summary Generated by Built In
Company Description

Are you ready to be a big part of something big?

At Machines4U machinery part of carsales, we’re all about making buying and selling a great experience. We’ve been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want to offer meaningful opportunities that empower you to make a lasting impact. But for that to happen, we strive to feel small, small enough to stay agile, learn across teams, and connect authentically with each other.

With a vision to be the global leader in online vehicle marketplaces, we’re transforming how people buy and sell across the world. We discover new ideas and bring them to life. We continue to grow, and we continue to evolve—and we’re not afraid to take bold steps to get there.

This role sits within our Machines4U account management team. The team works closely with dealership clients, combining expertise with strong relationship management to deliver consistent, high‑impact results while living our values of ownership, curiosity, and collaboration.

We embrace hybrid working combining the flexibility of remote work with the energy and connection of in-person collaboration. We champion flexibility and offer a range of policies and leave options to support your wellbeing.

What’s on offer

  • Recognition as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer.
  • A highly engaged, collaborative team where you’ll learn from exceptional talent.
  • 24 weeks paid parental leave for primary caregivers, four weeks for secondary caregivers, and six weeks paid gender-affirming care leave.
  • Regular hackathons, continuous learning opportunities, and wellbeing initiatives that support your mental, emotional, and physical health.

Job Description

What you’ll be doing

As part of the account management team, you’ll collaborate closely with clients and internal teams to deliver high-impact outcomes, bringing curiosity, ownership, and a strong focus on execution.

  • Share expertise to draw meaningful insights from analysis, helping our customers get the most from our platform
  • Develop and support solutions that deliver overall call targets which will be defined in clear KPI’s. Whilst it is expected that most of these will be achieved via regular telephone-based calls some KPI’s may include Zoom or other video related meeting/ demonstration targets.
  • Collaborate and connect with the wider commercial team and will work closely with other teams to achieve the business unit financial goals.
  • Execute on the business development strategy that supports our customers, our field team, and delivers results for our customers.

Qualifications

What we're looking for

  • Demonstrated ability to build and contribute to a high-performance sales culture, setting a standard for other teams
  • Strong organisational skills with the ability to manage competing priorities and drive execution
  • Strong communication and presentation skills, with the ability to clearly and succinctly articulate ideas both verbally and visually
  • Self-motivated and autonomous problem solver, with a clear understanding of how to deliver against business KPIs
  • Strong commercial acumen, with an innovative and strategic mindset
  • Highly developed interpersonal and inclusive behaviours, aligned to our values (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously)

We know not everyone will meet every requirement, and that’s okay. If you’re excited about the role and believe you can make a difference, we’d love to hear from you.

Additional Information

A few other things we want you to know...

  • As an equal opportunity employer, Machines4U and carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
  • If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you.
  • We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process.
  • We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
  • Successful candidates joining the Machines4U and carsales team will need to complete a National Police Record check and must have full-time Australian working rights.

So come and join our team - because every role is a big role in our plans to go big.

Skills Required

  • Proven ability to build and contribute to a high-performance sales culture
  • Strong organisational skills and ability to manage competing priorities
  • Strong communication and presentation skills (verbal and visual)
  • Self-motivated, autonomous problem solver with KPI delivery experience
  • Strong commercial acumen with an innovative and strategic mindset
  • Ability to deliver telephone-based outreach and video meeting/demonstration targets
  • Highly developed interpersonal and inclusive behaviours aligned to company values
  • Full-time Australian working rights
  • Successful completion of a National Police Record check
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The Company
HQ: Melbourne, VIC
800 Employees

What We Do

At carsales, we’re all about making buying and selling a great experience. For over 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

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