Out of County Supervision (OCS) Interstate Compact on the Placement of Children (ICPC) Case Manager

Posted Yesterday
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34654, New Port Richey, FL, USA
In-Office
Junior
Kids + Family • Social Impact
The Role
Manages Interstate Compact and Out of County Supervision cases involving children and families. Conducts home visits and assessments, evaluates placement safety and risks, coordinates services, supports caregivers, prepares documentation and court updates, participates in staffing and judicial reviews, responds to crises, and joins an on-call rotation. The role requires collaboration with child welfare teams and compliance with Florida statutes, agency policies, confidentiality standards, and quality requirements.
Summary Generated by Built In

Out of County Supervision (OCS) Interstate Compact on the Placement of Children (ICPC) Case Manager Pasco

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

  • Tuition Reimbursement
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Well-Being Program
  • Paid Time Off (PTO)
  • Bereavement Leave
  • 12 Paid Holidays
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Short & Long-Term Disability Coverage
  • Employee Discounts
  • 401k Plan with 3% Employer Contribution

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary:
This is a professional case management position responsible for delivering protective related services to children placed via Interstate Compact or Out of County Supervision and provide Case Plan Assistance to Child Welfare involved parents living in Pasco County. The position will also be responsible for the approval process on incoming requests for home study assessments to ensure safety and stability for children who are being considered for placement in Pasco County. Emphasis is placed on child safety, partnership, collaboration.

Essential Duties:

  • Manage a caseload of ICPC/OCS Cases of youth and families. 
  • Provide recommendations in regards to ICPC/OCS placement requests. Identify strengths, limitations, risk factors, and needs.
  • Coordinate and refer the provision of concrete services to the child, and/or primary caregiver in conjunction with the primary case manager.
  • Communicate frequently with primary case management team to include but not limited to: Home visit summaries, identified needs and services, case plan suggestions, updates for court reports.
  • Maintain face-to-face and telephone contact with each of the assigned eligible children/families in the primary residence of the child and/or family, school, day care, preschool or any appropriate setting (one face-to-face must take place in the home every 25 days). 
  • Provide on-going support to the primary caregiver(s) to assist the family in providing a safe and secure home environment for the child. 
  • Maintain client confidentiality according to established policies, federal and state statutes, as evidenced by obtaining needed releases of information and maintaining updated releases of information. 
  • Assist in ensuring that quality standards are met and reviewed annually, follow policy and procedures of administrative codes, CBC, and agencies, abide by the CBC Incident Reporting procedures and Agency Incident Reporting policy and procedure as applicable.
  • Attend and participate in staffing reviews, administrative reviews/staffing's, judicial reviews, permanency staffing's, school staffing's, CPT staffing's, meetings, etc., on an as needed basis.
  • Complete assigned paperwork in compliance with standards, including time sheets, mileage logs, client records, client appointments and management information system.
  • Provide quality services to clients and families as evidenced by assessment of services and the quality improvement system.
  • Intervene and assist Agency/CBC staff in crisis situations, as necessary.
  • Participate in on call rotation.

Other Duties:

  • Attend and participate in professional development training for professional growth as developed by the Agency/CBC, as required by the state of Florida and in accordance with Agency policy and procedures.
  • Report any acts, incidents or conditions that reflect the possibility of inappropriate youth-to-youth or staff-to-youth relationships and any use of physical force and all unusual incidents.

Schedule: This position will generally be Monday through Friday 8:30am-5pm but may require evenings to accommodate families for home studies. 

Qualifications

Minimum Qualifications: 

Education: Bachelor’s degree from an accredited college or university. 

Experience: One year direct experience in the delivery of services to children and families. 

Licensure, Certification, and/or Registration: Must have Florida child welfare certification. Valid driver’s license.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

  • Understand and commit to the FSS mission, vision and values
  • Use methods of compiling, organizing and analyzing data  
  • Creatively solve problems and deal with a variety of variables with minimal direction
  • Perform crisis intervention and problem-solving techniques
  • Utilize Microsoft Office programs and other child welfare-related data systems
  • Read and interpret legal, education and medical documents.
  • Communicate effectively.
  • Write reports and correspondence.
  • Speak effectively before small and large groups.
  • Calculate figures, amounts, and percentages.
  • Interpret a variety of instructions furnished in written or oral form.
  • Perform at a high level of autonomy or with minimal supervision.
  • Awareness of cultural diversity.

Knowledge of:

  • Florida child welfare statutes
  • FSFN
  • Court system and documentation
  • Conflict resolution
  • Community resources 

Other Requirements:    

  • Clear a Level II Background screening (Live Scan) in which your fingerprints will be used to conduct the screening. Please see the link with further details: https://info.flclearinghouse.com
  • Clear a reference check.
  • Clear a local background check from the County in which you reside.
  • Clear a substance abuse screen.
  • Provide a copy of all degrees prior to your first day of employment.
  • Clear a Motor Vehicles Records check and must be insurable under the company’s automobile policy.
  • Provide copy of automobile insurance.
  • Provide proof of and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk.
  • Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify).

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at [email protected].

Skills Required

  • Bachelor's degree from an accredited college or university
  • One year of direct experience delivering services to children and families
  • Florida child welfare certification
  • Valid driver's license
  • Ability to pass a Level II background screening using Live Scan fingerprints
  • Ability to pass a reference check
  • Ability to pass a local county background check
  • Ability to pass a substance abuse screening
  • Ability to pass a motor vehicle records check and be insurable under the company's automobile policy
  • Automobile insurance documentation
  • Minimum personal auto liability insurance of $100,000/$300,000 if deemed a driving risk
  • Ability to pass E-Verify employment authorization verification
  • Knowledge of Florida child welfare statutes, FSFN, court systems and documentation, conflict resolution, and community resources
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The Company
533 Employees
Year Founded: 2025

What We Do

Family Support Services of Suncoast is a Florida community-based child-welfare agency serving Pasco and Pinellas counties. It partners with community organizations and the Department of Children and Families to strengthen families, prevent unnecessary entry into care, support reunification, provide safe foster homes for abused or neglected children, and help children find adoptive families. Its programs also offer crisis resources, caregiver support, training, and extended-care assistance.

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