- Provide personalized care and service by consistently demonstrating our I CARE values: * INTEGRITY: We are honest and ethical in all we say and do. * COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. * ACCOUNTABILITY: We hold ourselves accountable for all our actions. * RESPECT: We treat every individual as a person of worth, dignity, and value. * EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Intentionally collaborates with other healthcare professionals involved in patients/customers or employees’ experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
- Actively supports the organization’s vision, fulfills the mission and abides by the I CARE values
- Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
- Uniform
- Scrubs
- Business professional
- Other (department approved)
- On Call*
- May require travel within the Houston Metropolitan area
- May require travel outside Houston Metropolitan area
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
PeoplePercent_7
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
OTHER RESPONSIBILITIES
PS JOB EXPORT - DO NOT DELETE
WORK EXPERIENCE
EDUCATION
LICENSES AND CERTIFICATIONS - REQUIRED
LICENSES AND CERTIFICATIONS - REQUIRED - ADDITIONAL DETAILS
LICENSES AND CERTIFICATIONS - PREFERRED
KNOWLEDGE, SKILLS, AND ABILITIES
WORK ATTIRE
ON-CALL
TRAVEL
Work Shift:
1 - Day (United States of America)Job Category:
Non-clinicalWith more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.
Skills Required
- Licenses and certifications (state medical license and applicable board certifications) listed as required in job posting
- On-call availability
- Ability to travel within and outside the Houston Metropolitan area
- Adherence to Houston Methodist I CARE values and HM Service Standards
- Work Day shift availability
What We Do
At Houston Methodist, leading medicine is more than a description of what we do; it’s who we are. Demonstrating an enduring history of health care innovation, Houston Methodist is comprised of a nationally recognized academic medical center, six community hospitals, a long-term acute care hospital, physician organization, research institute and a global health care organization. With over 2,264 operating beds and more than 22,000 employees, we take our responsibility as Houston’s premier health care system seriously. And, with a national reputation for excellence in patient care, innovation and research, we hold ourselves and the careers we build to a higher standard. As a diverse, inclusive and growing health care system, we offer a lifetime of meaningful careers within our many facilities. - Magnet® status achieved by four Houston Methodist hospitals. - Flagship hospital ranked the No. 1 hospital in Texas and nationally ranked in 8 adult specialties by U.S. News & World Report (2018-19). - Houston Methodist hospitals have received numerous designations, including Pathway to Excellence™, HealthGrades®, AACN Silver-Level Beacon Award for Excellence, Guardian of Excellence Award® and the state of Texas Exemplary Five Star award.
