As of 2 September 2025, Vivicta, former Tietoevry Tech Services, now operates as a standalone company under our new brand. We’ve officially launched Vivicta, your trusted Nordic transformation partner, making everyday easier through technology. You can explore more about our brand and what we stand for at https://www.vivicta.com
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Role - Experienced (2-4 Yrs):
*Minimum 2-4 Years OTM Technical experience in OTM Cloud and latest versions.
*OTM monitoring competency like handling event & transmissions monitoring
*Basic technical and functional knowledge of the latest OTM Application modules such as order management, OTM finance, shipment management and automation agents.
*Must have ability to write SQL statements for automation agents and other technical topics.
*Must have capability to check OTM logs.
*Experience in end-to-end OTM life cycle/implementations and OTM architecture.
*Good analytical skills to work on daily tasks.
*Good to have experience of ServiceNow tool handling, ITSM process understanding.
*Candidate will be part of RUN team to handle daily monitoring, INC/RITMs.
*Good in communication skills.
Skills Required
- 2-4 years OTM technical experience in OTM Cloud and latest versions
- OTM monitoring competency including event and transmissions monitoring
- Technical and functional knowledge of OTM modules: order management, OTM finance, shipment management, automation agents
- Ability to write SQL statements for automation agents and technical tasks
- Ability to check and analyze OTM logs
- Experience in end-to-end OTM lifecycle, implementations and OTM architecture
- Good analytical skills for daily operational tasks
- Experience with ServiceNow and understanding of ITSM processes
- Work as part of RUN team handling daily monitoring, INCs and RITMs
- Good communication skills
What We Do
Tieto is a leading software and technology consulting company that provides mission-critical solutions and digital engineering services across various industries, leveraging specialized software businesses and expertise in design, cloud, and AI.
