OtC Specialist

Posted 3 Days Ago
Be an Early Applicant
Shah Alam, Petaling, Selangor, MYS
In-Office
Junior
Industrial
The Role
Manages order-to-cash and accounting operations, including cash application, intercompany transfers, collections, refunds, write-offs, reconciliations, master data maintenance, FX rate updates, reporting, and complaint resolution. The role also supports data cleansing, audit documentation, process improvement, stakeholder queries, and ERP database improvements while ensuring accurate and timely financial processing.
Summary Generated by Built In

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.


As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.


Who You Are


You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.


If the above sounds like you, this position might be just what you’re looking for!


About The Job


Manage the day-to-day accounting operations within area of responsibility.


Job Description

  • Ensure accurate and timely cash application and booking of inter-company wire transfers.
  • Collaborate with the local team to effectively resolve payment discrepancies.
  • Prepare and distribute account statements and collection letters to customers.
  • Process customer write-offs and refunds with precision.
  • Entering complaints into the system; supervising their timely resolution.
  • Monitor overdue invoices and escalate unresolved accounts to relevant teams as needed.
  • Generate detailed analytical reports and perform monthly financial reconciliations.
  • Execute end to end supplier and customer master data including creation, changes, extension and activation in multiple ERP system.
  • Conducting data cleansing to identify inactive supplier and duplicate data to ensure data accuracy.
  • Updating FX rates, netting rates and closing rates.
  • Providing data consulting in support of business and IT to improve internal database systems.
  • Attending to any queries from external and internal stakeholders.
  • Identify and implement opportunities for process improvement to enhance operational efficiency and resolve any data inconsistency.
  • Organizing supporting documents in sharepoint for audit purposes.
  • Keep comprehensive and up-to-date documentation of processes to simplify onboarding process and for backup personnel use.
  • Perform additional tasks or responsibilities as assigned.

What You Know

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience)
  • Minimum 2 - 3 years of experience in an Order to Cash, Accounts Receivable, or Finance role in SSC/BPO
  • Experience in working with iScala and power BI will be a plus
  • Practical knowledge of MS Office tools (Excel) and ticketing tools (ServiceNow-SNOW)
  • Strong understanding of the order-to-cash cycle, master data management and related financial processes
  • Excellent communication and interpersonal skills, with the ability to liaise with both internal and external.
  • High attention to detail and accuracy in processing orders, invoices and master data maintenance.
  • Proficient in English communication (both verbally and in writing)
  • Motivation with a willingness to learn and a can-do attitude

What’s In It For You


We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.


We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.


We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).


#LI-TS2

Skills Required

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent experience
  • 2–3 years of experience in Order to Cash, Accounts Receivable, or a finance role within an SSC or BPO
  • Strong understanding of the order-to-cash cycle, master data management, and related financial processes
  • Practical knowledge of Microsoft Office tools, including Excel
  • Experience with ticketing tools such as ServiceNow
  • Excellent verbal and written English communication skills
  • Strong communication and interpersonal skills for liaising with internal and external stakeholders
  • High attention to detail and accuracy in financial processing and master data maintenance
  • Experience with iScala and Power BI
  • Motivation, willingness to learn, and a can-do attitude

Alfa Laval Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alfa Laval and has not been reviewed or approved by Alfa Laval.

  • Retirement Support — 401(k) support is described as generous in U.S. postings, and the retirement plan is a notable strength alongside core coverage.
  • Healthcare Strength — Medical, dental, and vision coverage are core parts of the package, and health insurance is often described positively in U.S. materials.
  • Leave & Time Off Breadth — PTO and paid holidays are standard, with options like purchasing additional PTO expanding flexibility for some roles.

Alfa Laval Insights

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The Company
HQ: Lund
13,646 Employees
Year Founded: 1883

What We Do

Pioneering positive impact! Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world. Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry. Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide. We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/ Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy

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