OTC Lead

OTC Lead

Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

As The Order To Cash Lead Supply Chain, you deliver DTS capabilities and products, implement differentiated technologies and support business operations to enable IFP Segment business growth working in close collaboration with Global Digital Supply Chain & Order To Cash Platform teams.

You will provide support with a Segment Focus on leveraging value from Global Enterprise, Supply Chain, Order To Cash Applications/Platforms e.g., OpenText, Celonis and ERP Core Systems. You achieve this through strategy deployment and ensures execution of the plan throughout the year. You is responsible for managing the vision and execution of the strategy through analysis and recommendations of the project portfolio and budget. You will use continuous improvement and agile methodology to drive standards and visual metrics for the leadership team.

You will be in a key leadership position, partnering and influencing business strategies and capabilities to drive operational performance and revenue growth. You will ensure the effective operation and advancement of Order To Cash within the IFP Segment. You will report directly to Director Supply Chain, Manufacturing & Finance.

In this role, you will:

Co-Create Strategy:

• Lead the development and execution of the IT Order To Cash Strategy for the IFP Segment.

• Transform the Order To Cash Environment through 3-to-5-year Strategy Plans.

• Partner with IFP Sector Leaders to standardize processes and create data-driven strategies.

Consumer-Led Mindset:

• Understand the Family Care and Professional ecosystem and ensure technology adds value.

• Be accountable at the IFP level for global and segment technology-enabled Order To Cash products (e.g., OpenText, Celonis, Global GBS toolsets).

Be Transformational:

• Prioritize common over unique solutions and focus on digital products.

• Drive an Agile/Product Owner process within Order To Cash, inspiring optimal thinking.

Value Realization:

• Define and measure value, cost, and alignment to strategy.

• Develop SBP and Technology Investment Plans for IFP Segment.

• Own TCO and value delivered from Order To Cash capabilities.

Simplify, Globalize, and Automate:

• Standardize business processes and automate manual work in the Order To Cash Environment.

• Manage data and technology within Order To Cash for IFP Segment.

Be Disruptive:

• Seek innovation and value through technology and process change.

• Standardize processes across Order To Cash units and regions for scalability.

Security and Privacy by Design:

• Ensure security, privacy, and compliance are integral to all activities.

Change Management:

• Focus on successful adoption of processes and technology changes.

• Develop a succession plan for evolving technology needs.

Wiring Our Organization for Growth:

• Invest in analytics for consumer understanding in Order To Cash Operations.

• Leverage AI/ML to improve Order To Cash reporting processes.

Maximizing Our Value Chain Advantage:

• Implement OpenText and Celonis in all IFP Segment Countries.

• Roll out GBS Solutions to support legal requirements within countries.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for

you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our technical roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

• 7-10 years demonstrable strategic impact and technology delivery within Order To Cash operations, working in an innovative and highly agile customer environment.

• Experience working in CPG industry, with specific background working within the Order To Cash Function.

• Exceptional ability to build cross-functional relationships with Senior Leaders and diverse teams including business stakeholders and internal DTS peers.

• Hands-on experience driving definition and enablement of business capability and technology strategies and roadmaps.

• Demonstrated skills in application delivery, client relationship management, powerful sense of urgency in delivering results, business knowledge, intuition and judgment, high cross-cultural awareness and sensitivity, effective communication/collaboration.

• Proven ability to lead global application delivery in a 24x7 business and secure operating environment.

• At least 3 years of experience leading projects using Agile Methodologies.

• Relevant Order To Cash understanding, ability to create and communicate business benefits.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

#LI-Hybrid

Primary LocationIT Centre Bengaluru GDTC

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time