HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Job Summary
We are building a high-performing Commission Operations capability for LATAM, and you will support the commission lifecycle by performing commission calculations, validations, reconciliations, and payment preparation activities. Working closely with Sales, Commercial, and Finance teams, you will help ensure commission transactions are processed accurately and on time while maintaining compliance with established procedures and controls.
Job Responsibilities
Support commission calculation, validation, and payment preparation activities.
Perform routine reconciliations and assist in investigating commission discrepancies.
Maintain accurate commission records and supporting documentation.
Process commission-related transactions in accordance with defined procedures and service levels.
Collaborate with internal stakeholders to obtain information required for commission processing.
Assist in monitoring commission-related issues and escalate complex cases when required.
Support month-end activities and reporting requirements.
Contribute to data quality and process compliance initiatives.
Assist with audits and internal control requirements related to commission operations.
Identify potential process improvements and share recommendations with senior team members.
Required Skills
Basic understanding of commission processes, finance operations, OTC, AR, or related functions.
Strong attention to detail and accuracy.
Ability to work with data and perform routine analysis and reconciliations.
Good organizational and time management skills.
Effective communication and collaboration skills.
Customer-oriented mindset with a proactive approach to problem solving.
Ability to follow established procedures and meet agreed deadlines.
Required Technical Skills
Good MS Excel skills (pivot tables, lookups, basic reconciliation analysis).
Experience working with ERP systems (SAP preferred) is an advantage.
Ability to manage and review transaction data with accuracy.
Familiarity with billing, commissions, or finance-related systems is desirable.
Qualifications & Experience
1–2 years of experience in Finance Operations, OTC, AR, Collections, commissions, or related administrative roles.
Intermediate English required.
Degree or studies in Business Administration, Finance, Accounting, or related field preferred.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Skills Required
- Basic understanding of commission processes, finance operations, OTC, AR, or related functions.
- Strong attention to detail and accuracy.
- Ability to work with data and perform routine analysis and reconciliations.
- Good organizational and time management skills.
- Effective communication and collaboration skills.
- Customer-oriented mindset with a proactive approach to problem solving.
- Ability to follow established procedures and meet agreed deadlines.
- Good MS Excel skills (pivot tables, lookups, basic reconciliation analysis).
- Experience working with ERP systems (SAP preferred).
- Ability to manage and review transaction data with accuracy.
- Familiarity with billing, commissions, or finance-related systems.
- 1-2 years of experience in Finance Operations, OTC, AR, Collections, commissions, or related administrative roles.
- Intermediate English.
- Degree or studies in Business Administration, Finance, Accounting, or related field.
What We Do
Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.
