OTAR Specialist

Description

About Chartis Federal

Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.

Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected on the battlefield, on the border, and in our backyards.

Position Summary

Chartis Federal is seeking an experienced OTAR Specialist to support secure tactical communications operations for our customer.

This role is responsible for supporting Over-The-Air Rekeying (OTAR) operations, encryption key distribution, communications provisioning, and operational support activities that ensure continuity of secure communications across mission-critical Land Mobile Radio (LMR) systems.

The ideal candidate brings hands-on experience supporting OTAR-enabled communications systems, encryption key management processes, tactical radio environments, and customer-facing operational support in secure federal or public safety environments.

This position is contingent upon contract award. 

Responsibilities

• Support Over-The-Air Rekeying (OTAR) operations for secure tactical communications systems 
• Issue and manage Radio Service Identifications (RSIs), IP addresses, and associated communications provisioning data 
• Configure and maintain provisioning data within CBP tactical communications environments 
• Support secure encryption key generation, distribution, rotation, revocation, and accountability processes 
• Operate and maintain Key Management Facility (KMF) systems and associated tools 
• Utilize Key Variable Loaders (KVLs) to load, manage, and maintain cryptographic keys 
• Support OTAR-enabled Land Mobile Radio (LMR) communications systems 
• Track OTAR activities, incidents, and operational requests using Remedy, ServiceNow, or comparable ticketing systems 
• Generate operational reports related to secure voice Push-to-Talk (PTT) activity and OTAR performance 
• Provide first-echelon customer support for OTAR-related issues, provisioning requests, and operational troubleshooting 
• Diagnose and resolve key synchronization, provisioning, and secure communications issues 
• Support inventory accountability functions, including Local Property Officer (LPO) or inventory-related responsibilities as required 
• Maintain accurate documentation, audit records, and operational tracking data 
• Support ad hoc technical initiatives, special projects, and mission support events 
• Ensure compliance with DHS, CBP, and federal information security and communications security requirements

Requirements

• Equivalent combination of relevant education, military experience, technical training, certifications, and hands-on experience in tactical communications, OTAR, secure communications, or related operational environments 
• 3+ years of experience supporting OTAR, secure communications, LMR, tactical radio, or related mission-critical communications systems 
• Hands-on experience with Key Management Facility (KMF) and Key Variable Loader (KVL) platforms 
• Experience supporting OTAR-enabled P25 or comparable Land Mobile Radio (LMR) communications systems 
• Familiarity with Motorola APX, Motorola NEXT, or similar tactical radio platforms 
• Experience working in ticket-driven operational support environments (e.g., Remedy, ServiceNow, or similar) 
• Strong troubleshooting, analytical, and problem-solving skills 
• Strong customer service / operational support experience 
• Experience maintaining accurate operational records and documentation

Preferred Qualifications

• Experience supporting DHS, CBP, FPS, FEMA, DoD, or other federal tactical communications environments 
• Familiarity with CBP TACCOM operations or U.S. Coast Guard Rescue 21 environments 
• Public safety communications background 
• Experience supporting encryption-capable communications assets 
• Existing DHS suitability, Public Trust, Secret clearance, or similar federal security credential 
• Security+, COMTIA certifications, or related technical credentials 
• Military communications background

Work Environment / Physical Requirements

• Full-time onsite position in Orlando, FL 
• Work performed in a mission-critical operational environment 
• Occasional after-hours support may be required based on operational needs 
• Must be able to lift and move communications equipment up to 50 pounds 
• Must successfully complete a CBP Background Investigation 
• Must comply with all federal cybersecurity, information security, and communications security requirements 

Why Join Chartis Federal?

We offer a competitive compensation and benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Retirement plans with company contributions
• Professional development opportunities and career growth support
• A dynamic and collaborative work environment where your contributions are valued

At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions.

Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.