Location:
South Boston, Virginia, United States of America
Job ID:
R0086341
Date Posted:
2025-04-03
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
IT, Telecom & Internet
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity
Join Hitachi Energy Transformers' Business Solutions IT Organization as an On-Site IT Support Specialist in South Boston, Virginia! This role offers you the chance to be the go-to person for all IT matters requiring physical intervention. You'll be at the forefront of ensuring seamless IT operations, providing hands-on support, and engaging with various IT teams to resolve incidents. If you thrive in a dynamic environment and enjoy helping others, this is the perfect opportunity for you to make a significant impact.
How You'll Make an Impact
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Troubleshoot IT-related issues that require physical attention.
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Deliver computers in a ‘ready to use’ state to IT users.
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Provide ad-hoc training to IT users on common IT matters.
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Manage physical stock of devices and accessories, including CMDB updates.
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Perform regular inventory checks for relevant hardware.
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Coordinate logistics to ship and move devices across locations.
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Handle warranty cases in coordination with OEM vendors.
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Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
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Basic to medium understanding of Networking technologies ( Routers, LAN SW, Wireless ) in order to act as remote hands for the Corporate Network support team
Your Background
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Formal qualification in IT from an accredited university or college, or an apprenticeship in information technology.
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Two years of professional experience in IT support.
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Fluency in local and English languages, with excellent communication skills.
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Proactive, solution-oriented mindset with the ability to work independently.
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Legal authorization to work in the applied location (no visa sponsorship).
More About Us
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At Hitachi Energy, we foster a collaborative and innovative work environment.
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We offer opportunities for professional growth and development.
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Join us to be part of a team that values diversity and inclusion.
Ready to take your IT career to the next level? Apply now and become a vital part of our team at Hitachi Energy!
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
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What We Do
Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.
