Role & Responsibilities :
Serve as the primary point of contact for coordinating with field vendors on outside plant (OSP) fiber work, including splicing, testing, cutovers, and restoration efforts.
Collaborate with cross-functional teams to schedule, plan, and perform network maintenance with minimal customer impact.
Manage relationships with vendors and cross-functional teams, ensuring smooth coordination of tasks and deliverables.
Organize and lead meetings with cross-functional teams to ensure alignment and progress.
Perform pre-maintenance circuit and path draining activities to safely reroute or shut down affected traffic, ensuring service continuity during fiber work.
Conduct post-maintenance testing using OTDR, and remote diagnostics to verify optical path integrity and ensure work quality.
Review and maintain accurate fiber documentation, including splice diagrams, routing sheets, as-built drawings, and GIS-based records.
Issue clear instructions, scopes of work, and test expectations to third-party contractors and ensure work is completed to standards.
Update and validate all fiber records and maintenance logs post-activity, ensuring clean documentation for future reference and audits.
Follow MOP (Method of Procedure) processes for planned network changes and ensure proper approvals and communication are in place.
Create and maintain detailed records, including MOPs (Methods of Procedure), SOWs (Statements of Work), SOPs (Standard Operating Procedures), and job aids.
Provide regular updates and documentation for project progress and outcomes.
Be part of a rotating shift or on-call schedule to provide continuous support for planned and unplanned fiber network activities.
Required Skills & Experience :
Experience managing OSP fiber infrastructure, maintaining accurate records, and adhering to fiber documentation standards.
Understanding of fiber splicing techniques and splice documentation; experience analyzing splice plans and identifying issues remotely.
Knowledge of OTDR testing principles with experience interpreting traces to identify faults, losses, and fiber breaks.
Proficient in using GIS-based fiber management tools to maintain and audit network records.
Knowledge of safety regulations and compliance requirements related to OSP work
Knowledge of optical power levels, light budget calculation, and acceptable performance thresholds for long-haul and metro fiber.
Understanding of optical transport technologies including DWDM/CWDM, OTN, Ethernet over fiber, and basic WDM channel planning.
Reading and interpreting construction drawings and splicing schematics for verification and record-keeping.
Proven ability to remotely coordinate with vendors and contractors for fiber maintenance and troubleshooting tasks.
Understanding of NOC operations with experience in remote fiber monitoring, ticketing, and outage response.
Ability to document fiber changes, outages, and resolutions clearly and accurately using standard tools and formats.
Familiarity with various software tools such as FIM, ACC, Gaudi, Ultron, and Glassworks (Nice to have).
Strong verbal and written communication skills for collaboration with field teams, vendors, and internal stakeholders.
Qualification:
Bachelor’s Degree and minimum 5 years of experience in the related field.
Specialized training and/or certification, Certified Fiber Optic Technician (CFOT) or equivalent certifications from the Fiber Optic Association (FOA), OTDR Testing, GIS Certification.
Additional Knowledge Areas (Optional but Beneficial); Training in software tools such as FIM, ACC, Gaudi, Ultron, and Glassworks, Knowledge of telecommunications industry standards (e.g., ITU-T, ANSI, and IEEE)
Salary Range
$0.00 - $0.00 USD (Salary)- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
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What We Do
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.








