About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
We are looking for an experienced OS Engineer with strong expertise in Windows OS image creation, hardening, and deployment. The ideal candidate will have hands-on experience in customizing Windows operating systems, implementing security hardening standards, and building automated deployment solutions using Microsoft deployment tools. This role involves close collaboration with cross-functional teams and adherence to quality and compliance standards.
Key Responsibilities
- Design, build, customize, and maintain Windows OS images for enterprise environments.
- Perform OS hardening and security configurations in line with industry standards and organizational policies.
- Implement and manage Windows OS deployment using Microsoft deployment tools.
- Develop and maintain automation scripts to streamline OS configuration, deployment, and validation.
- Ensure OS images comply with security guidelines such as STIG, Nessus, and firewall policies.
- Troubleshoot OS-level issues related to boot, deployment, drivers, and security.
- Prepare and maintain detailed technical documentation in compliance with QMS.
- Collaborate with stakeholders to understand requirements, track progress, and ensure timely delivery.
- Provide regular status updates and support release execution activities.
Required Skills & Experience
Technical Skills
- Windows OS Engineering
- Hands-on experience (1–2 years) in OS hardening, configuration, and customization
- Experience with Windows XP, Windows 7, and integration with third-party tools
- Scripting & Automation
- Strong experience in VBScript, PowerShell, and Batch scripting
- Windows Deployment & Imaging
- Microsoft Deployment Toolkit (MDT)
- Windows ADK, WinPE, WinRE
- DISM, WIM, Unattend.xml
- Windows Image development and deployment workflows
- OS Security
- Knowledge of Windows OS security, firewall configurations
- Familiarity with STIG, Nessus guidelines, and security policies
- System & Boot Knowledge
- Boot Manager concepts
- BIOS, UEFI
- Disk management using Diskpart
- Backup and recovery tools like WbAdmin
- Active Directory
- Working knowledge of Windows AD integration
Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master’s Degree in Computing / IT preferred
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Hands-on experience in OS hardening, configuration, and customization
- Experience with Windows XP, Windows 7, and integration with third-party tools
- Strong experience in VBScript, PowerShell, and Batch scripting
- Experience with Microsoft Deployment Toolkit, Windows ADK, and related deployment tools
- Knowledge of Windows OS security, firewall configurations, STIG, Nessus guidelines
- Working knowledge of Windows AD integration
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
