Orientation/Mobility Specialist

GENERAL SUMMARY OF POSITION

The Orientation and Mobility Specialist is an indirect labor support position, reporting to the Program Manager: ECC & Independent Living. The Orientation and Mobility Specialist is responsible for the successful O&M training of all clients and employees while identifying and evaluating new O&M teaching opportunities or partnerships that will benefit clients or employees. Upon receiving referrals from referring staff, Case Manager, the O&M Specialist performs all duties relevant to client or employees accomplishing their O&M goals including but not limited to assessments, guidance, planning, training, documentation and overall case management and follow-up.

EXPECTATIONS FOR ALL EMPLOYEES

Support the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, honesty, respect for others, commitment to our community, and accountability and ownership.

ESSENTIAL DUTIES and RESPONSIBILITIES: Following are accountabilities included but not limited to:

• Communicates regularly with case manager to understand and prepare for pipeline of potential clients
• Evaluates clients’ needs for Orientation and Mobility training, developing a plan and schedule to ensure clients’ stated goals are accomplished
• Identifying appropriate instructional strategies/methods; and developing training aids, manuals, and other materials as needed
• Train clients how to safely and efficiently use their mobility aid to navigate indoor and outdoor environments.
• Partners with Horizon ensuring yearly O&M/Safety evaluations for every BVI employee, conducting training as needed
• Maintains knowledge, education, and certification, staying current on industry-specific training methods, content and low vision aids related to O&M
• Manages and documents all cases in client management system ensuring all records are complete and accurate
• Maintains frequent communication with O&M clients monitoring progress and commitment
• Establishes and maintains interpersonal relationships. Develops constructive and cooperative working relationships with staff and other company management members.
• Prepares program reports for manager as requested
• Provides O&M services in partnership with public relations type programs
• Identifies potentially beneficial partnerships in the community or profession
• Public speaking, press interviews, and tours as directed
• Performs other duties as assigned to meet business needs.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree or Master’s Degree
• Vision Rehabilitation
• A minimum of two years’ full-time work experience teaching O&M in an education or rehab setting preferred.
• Current CPR Certification

SKILLS

• Effective teaching and instructional skills in individual and group settings

• Strong interpersonal, communication, and customer service skills

• Ability to adapt instruction and mobility training to meet individual client needs and learning styles

• Strong organizational skills, attention to detail, adaptability, and time management

• Problem-solving and critical-thinking skills to support client success

• Ability to implement and reinforce individualized client training plans and competency goals

• Ability to work independently and collaboratively as part of a team

• Proficiency with Microsoft Office Suite and client management systems (CRM/Salesforce preferred)

• Ability to professionally represent ETLB through community engagement, presentations, tours, and partnerships

• Positive, mission-driven approach focused on empowering client independence and success

PHYSICAL DEMANDS

• Individuals must be able to stand, walk, reach, and stoop for long periods, and occasionally lift up to 40 lbs.
• Hearing should be correctable to easily perform all tasks. Reasonable accommodations will be made.
• Able to work outdoors in a variety of weather conditions for extended periods.

Reasonable accommodations may be made to enable blind individuals to perform essential functions.