ING is looking for an enthusiastic, analytical and experienced consulting professional, willing to work in a global, dynamic and complex environment.
Key responsibilities:
As Organisational Effectiveness Consultant you:
- Work assignment-based for senior business owners based on thorough intakes. Focus on result-based delivery to positively impacting organisational effectiveness (e.g., more productivity, higher quality, faster delivery and/or better strategic decisions).
- Focus on operating model assignments (e.g., blueprint target organisation and governance, team taxonomy, composition & roles, how to best organise for flow in value chains) or delivery performance assignments (e.g., impact assessments, advice on performance-based steering)
- Support capability hub maturity
- Own, develop and improve reference models, frameworks, tools and document templates related to operating model (design to implement)
- Deliver advice to support decision making and enable execution – highlighting the qualitative and quantitative impact of different scenarios
- Work closely together with the colleagues from other expert teams to ensure delivery on commitments
- Bring an outside-in perspective on development of craftsmanship and methodology and stay up to date with key trends and developments relevant to our industry
- Strengthen the “way of working” for delivery while safeguarding the Orange Code as a role model
What we are looking for:
You have excellent problem-solving skills, are analytical and able to bring structure to complex business issues; you know how to achieve goals in a large complex organisation; you build and maintain relationships with your senior stakeholders; you act strategically.
Specific skills sought include:
- Ability to act autonomously, think and act out of the box and take accountability
- Lean, analytics, operating model skills and affinity with the IT delivery flow who advice and guides leadership to improve organisational effectiveness with the aim to accelerate delivery
- Ability to structure problems and take action to solve them; Ability to think and act out of the box and have the courage to question, challenge and make decisions
- Ability to synthesize clear takeaways from complex information into clear takeaways and recommendations, using both qualitative and quantitative methods
- Strong organisational sensitivity: deep understanding of the underlying issues, opportunities and dynamics of the organisation
- High resilience, ability to deal with ambiguity and manage complexity
- Ability to work collaboratively in a team and build trust with a wide range of senior stakeholders across the organisation
- Strong and persuasive communication
Top Skills
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
